Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
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Location
Reviews
1 / 10
This is awful experience, I don't recommend to book the apartment in HostWise (hostwise.pt)
The location and the apartment itself are nice for this price and according to the high season. The flat is clean and well equipped in general. The most important thing air conditioner, it's very important in summer.
My reservation was cancelled on the second day of my stay due to the HostWise manager's failure to respond to Booking.com Support. One day before my trip, I contacted Booking.com Support because the HostWise manager had been ignoring my messages both on Booking.com and through other communication channels (WhatsApp, company email, etc.). I had not received any check-in instructions, and the link they provided for submitting guest information was not working. I therefore requested the necessary information and assistance. Eventually, the manager responded and sent me the check-in instructions, allowing me to access the apartment without any issues. I spent the first night there as planned. However, on the second day of my stay, my reservation was unexpectedly cancelled. I did not cancel it myself, and I have no idea how this happened. Shortly afterward, the manager called me and informed me that I had to leave the apartment immediately. I was shocked and asked why I was being asked to leave, considering that I had already paid for two nights, was legally occupying the apartment, and still had the keys. I also explained that I had not cancelled the reservation and that the cancellation could have been caused by a technical error. The manager replied that she did not care, stating that the apartment had already been booked for that day by other guests. She further warned that she would call the police if I did not vacate the apartment and remove my belongings immediately. I asked whether HostWise could provide alternative accommodation so that my family and I could relocate without disruption. However, she stated that I would need to contact Booking.com Support to determine why the reservation had been cancelled and that I could not simply move to another HostWise property. According to her, I would have to make a new reservation and pay again. (Additional details and supporting evidence are provided in the attached documents.)
3 / 10
Highly disappointing because the studio does not conform to description by Booking.com
Well-appointed studio flat with good transport connections to Porto centre, airport, etc.
Studio Flat not as advertised, sheer misrepresentation. SWEET SUNNY FLAT WITH BALCONY: it is in fact dark, on the ground-floor, facing directly onto pedestrian pavement. Unsafe frosted glass window without safety grill; if opened properly anyone can reach in or event step in. It is dark and feels slightly claustrophobic. Suitable only for sleeping not for daylight use.
Owner did not respond to query re balcony. In fact owner sends cosy welcoming words but remains illusive. Place managed by HOSTWISE who suggested paying more for a flat higher up in the building, if available. Disappointed also by Booking.com who accepts no responsibility for misrepresentation of rental offer. Even one of the photos of the building shows the two upper floors in clear light and the ground floor slightly darkened, as if to imply that it has nothing to do with the flat being advertised.
Suggest that prospective clients of Hostwise or Booking.com don't take their adds as factual, but are very careful and ask direct questions as to the veracity of the wording and to what may be withheld.
When I mentioned the name SWEET SUNNY FLAT WITH BALCONY, I was told that that is the name of the rental and does not mean that all flats have balconies. The pictures are photos from a first floor flat with balcony. In the add, patios are mentioned, NOT balconies, so one immediately assumes that all have balconies. It is a rental add that is designed to mislead.
9 / 10
Acogedor y cálida estancia en Porto
El alojamiento estaba limpio, luminoso y muy bien comunicado. Disponía de cocina con todos los enseres, aire acondicionado y demás electrodomésticos. Fue muy fácil la comunicación con el propietario que nos obsequió con dulces y una botella de vino, un detalle precioso. La estancia fue muy agradable.
6 / 10
Ok para um fim de semana, mas poderia ter sido melhor...
Boa localização.
O acolhimento poderia ter sido melhor: apesar de ter recebido mensagens a informar disponibilidade para ajudar com qualquer problema ou dúvidas as respostas às minhas tentativas de contacto eram escassas ou nulas tendo sempre precisado de ligar para ver os meus problemas atendidos. O código para a recolha da chave estava estava incorrecto e a incerteza de quando a situação poderia ser resolvida não foi agradável. Além disto, o estrado da cama estava partido (desconfortável na altura do descanso), o travão da porta estava junto à cama, tornando-se fácil tropeçar e magoar como me aconteceu várias vezes. A reserva foi para 3 pessoas e o apartamento tinha uma mesa pequena preparada para acomodar duas pessoas (tivemos de improvisar durante as refeições).
El alojamiento estaba limpio, luminoso y muy bien comunicado. Disponía de cocina con todos los enseres, aire acondicionado y demás electrodomésticos. Fue muy fácil la comunicación con el propietario que nos obsequió con dulces y una botella de vino, un detalle precioso. La estancia fue muy agradable.
10 / 10Outstanding·Jun 2026
Pouca ventilação , principalmente no quarto
7 / 10Good·Mar 2026
Tudo em geral.
Deveria ter mais ventilação na casa de banho.
A sua internet não está a funcionar, ela liga mas não trabalha.
6 / 10Average·Jun 2026
Boa localização.
O acolhimento poderia ter sido melhor: apesar de ter recebido mensagens a informar disponibilidade para ajudar com qualquer problema ou dúvidas as respostas às minhas tentativas de contacto eram escassas ou nulas tendo sempre precisado de ligar para ver os meus problemas atendidos. O código para a recolha da chave estava estava incorrecto e a incerteza de quando a situação poderia ser resolvida não foi agradável. Além disto, o estrado da cama estava partido (desconfortável na altura do descanso), o travão da porta estava junto à cama, tornando-se fácil tropeçar e magoar como me aconteceu várias vezes. A reserva foi para 3 pessoas e o apartamento tinha uma mesa pequena preparada para acomodar duas pessoas (tivemos de improvisar durante as refeições).
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Host Wise - Sweet Sunny Flat with Balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Host Wise - Sweet Sunny Flat with Balcony pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Host Wise - Sweet Sunny Flat with Balcony?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Family friendly
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Vila Nova de Gaia
Ratings and reviews
7.4 / 10
Good(22 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
El alojamiento estaba limpio, luminoso y muy bien comunicado. Disponía de cocina con todos los enseres, aire acondicionado y demás electrodomésticos. Fue muy fácil la comunicación con el propietario que nos obsequió con dulces y una botella de vino, un detalle precioso. La estancia fue muy agradable.
10 / 10Outstanding·Jun 2026
Pouca ventilação , principalmente no quarto
7 / 10Good·Mar 2026
Tudo em geral.
Deveria ter mais ventilação na casa de banho.
A sua internet não está a funcionar, ela liga mas não trabalha.
6 / 10Average·Jun 2026
Boa localização.
O acolhimento poderia ter sido melhor: apesar de ter recebido mensagens a informar disponibilidade para ajudar com qualquer problema ou dúvidas as respostas às minhas tentativas de contacto eram escassas ou nulas tendo sempre precisado de ligar para ver os meus problemas atendidos. O código para a recolha da chave estava estava incorrecto e a incerteza de quando a situação poderia ser resolvida não foi agradável. Além disto, o estrado da cama estava partido (desconfortável na altura do descanso), o travão da porta estava junto à cama, tornando-se fácil tropeçar e magoar como me aconteceu várias vezes. A reserva foi para 3 pessoas e o apartamento tinha uma mesa pequena preparada para acomodar duas pessoas (tivemos de improvisar durante as refeições).
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Vila Nova de Gaia
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Family friendly
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Host Wise - Sweet Sunny Flat with Balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Host Wise - Sweet Sunny Flat with Balcony pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Host Wise - Sweet Sunny Flat with Balcony?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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