Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
Sugartop was nice but there's room for improvement
The apartment was clean, presentable, nicely decorated with a fully functional kitchen. It was located at the highest point in Banner Elk and had a wonderful view. Although it was an apartment we could not hear our neighbors which was good. Everyone we encountered was helpful.
Everything was exactly as pictured, however, I ended up contacting the agent for WIFI access instructions. She sent them and said there should have have been placards around but the writing on them was hard to decipher so I'm glad I emailed her. We were very dissatisfied with the TV because although there were two remotes, there were no instructions on how to operate the remote for cable TV so we could not get any cable channels. We were forced to watch LG live channels only, which did not have live sports channels. My husband was not happy about that! Also, the height of both beds was extremely high. I'm 5ft 3in and the top of the mattress was at my waist and it was hard for me to get into the bed. The 1st night my husband pulled me into the bed. The next night I saw the bed frame ledge (about 2 inches wide) & I stepped on it to leverage high enough to get my knee on the mattress and pull myself in. Going to the bathroom in the middle of the night required carefully sliding to the floor in the dark and again using the skinny bedframe ledge as a step to get back in the bed. Lastly, we noticed a safety hazard with the fireplace hearth. The rock is about 1 1/2 inches high & sticks out about a foot from the fireplace making it a tripping hazard because It's in the main walking area near the sofa. It should be clearly marked so that it is more noticeable & a bumper guard should be put around it so that you don't trip or strike your foot as you walk by. Breaking a toe or falling and breaking a hip would totally ruin a vacation. We're both 72 and like to travel but we also want to be safe.
9 / 10
Overall we enjoyed.
Closeness to town. The staff were friendly and helpful!!!!
The one bed was crazy. It had a welt in the middle almost like a barrier and the one side was sunken.
10 / 10
Wonderful stay, great and convenient location, great value for the money!
The apartment was clean, presentable, nicely decorated with a fully functional kitchen. It was located at the highest point in Banner Elk and had a wonderful view. Although it was an apartment we could not hear our neighbors which was good. Everyone we encountered was helpful.
Everything was exactly as pictured, however, I ended up contacting the agent for WIFI access instructions. She sent them and said there should have have been placards around but the writing on them was hard to decipher so I'm glad I emailed her. We were very dissatisfied with the TV because although there were two remotes, there were no instructions on how to operate the remote for cable TV so we could not get any cable channels. We were forced to watch LG live channels only, which did not have live sports channels. My husband was not happy about that! Also, the height of both beds was extremely high. I'm 5ft 3in and the top of the mattress was at my waist and it was hard for me to get into the bed. The 1st night my husband pulled me into the bed. The next night I saw the bed frame ledge (about 2 inches wide) & I stepped on it to leverage high enough to get my knee on the mattress and pull myself in. Going to the bathroom in the middle of the night required carefully sliding to the floor in the dark and again using the skinny bedframe ledge as a step to get back in the bed. Lastly, we noticed a safety hazard with the fireplace hearth. The rock is about 1 1/2 inches high & sticks out about a foot from the fireplace making it a tripping hazard because It's in the main walking area near the sofa. It should be clearly marked so that it is more noticeable & a bumper guard should be put around it so that you don't trip or strike your foot as you walk by. Breaking a toe or falling and breaking a hip would totally ruin a vacation. We're both 72 and like to travel but we also want to be safe.
9 / 10Outstanding·Jan 2026
Closeness to town. The staff were friendly and helpful!!!!
The one bed was crazy. It had a welt in the middle almost like a barrier and the one side was sunken.
Parking is not specified as an available amenity at Pool Access + Mtn Views: Cozy Sugar Mtn Escape. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Pool Access + Mtn Views: Cozy Sugar Mtn Escape. Enjoy the water!
Is Pool Access + Mtn Views: Cozy Sugar Mtn Escape pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pool Access + Mtn Views: Cozy Sugar Mtn Escape?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Accessible by lift
Contactless check-in/out
Map of Sugar Mountain, NC
Ratings and reviews
8.5 / 10
Excellent(8 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
The apartment was clean, presentable, nicely decorated with a fully functional kitchen. It was located at the highest point in Banner Elk and had a wonderful view. Although it was an apartment we could not hear our neighbors which was good. Everyone we encountered was helpful.
Everything was exactly as pictured, however, I ended up contacting the agent for WIFI access instructions. She sent them and said there should have have been placards around but the writing on them was hard to decipher so I'm glad I emailed her. We were very dissatisfied with the TV because although there were two remotes, there were no instructions on how to operate the remote for cable TV so we could not get any cable channels. We were forced to watch LG live channels only, which did not have live sports channels. My husband was not happy about that! Also, the height of both beds was extremely high. I'm 5ft 3in and the top of the mattress was at my waist and it was hard for me to get into the bed. The 1st night my husband pulled me into the bed. The next night I saw the bed frame ledge (about 2 inches wide) & I stepped on it to leverage high enough to get my knee on the mattress and pull myself in. Going to the bathroom in the middle of the night required carefully sliding to the floor in the dark and again using the skinny bedframe ledge as a step to get back in the bed. Lastly, we noticed a safety hazard with the fireplace hearth. The rock is about 1 1/2 inches high & sticks out about a foot from the fireplace making it a tripping hazard because It's in the main walking area near the sofa. It should be clearly marked so that it is more noticeable & a bumper guard should be put around it so that you don't trip or strike your foot as you walk by. Breaking a toe or falling and breaking a hip would totally ruin a vacation. We're both 72 and like to travel but we also want to be safe.
9 / 10Outstanding·Jan 2026
Closeness to town. The staff were friendly and helpful!!!!
The one bed was crazy. It had a welt in the middle almost like a barrier and the one side was sunken.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Sugar Mountain, NC
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Hot tub/Jacuzzi
Accessible by lift
Contactless check-in/out
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Pool Access + Mtn Views: Cozy Sugar Mtn Escape. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Pool Access + Mtn Views: Cozy Sugar Mtn Escape. Enjoy the water!
Is Pool Access + Mtn Views: Cozy Sugar Mtn Escape pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pool Access + Mtn Views: Cozy Sugar Mtn Escape?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
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