Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
No volvería
La ubicación
Las condiciones y disponibilidad de utensilios de cocina del apartamento es muy cuestionable, casi no había nada y lo disponible estaba sucio u oxidado, consultamos por algo para lavar loza y no había nada disponible, la estufa es eléctrica por lo cual considero los tiempos de cocción son mayores.
La televisión solo tomaba 2 canales
1 / 10
Una experiencia inaceptable que pone en duda los controles de calidad de la plataforma
Nada totalmente desagradable desde el anfitrión hasta el alojamiento.
Nuestra empresa reservó este apartamento para alojar a varias personas adultas mayores durante 13 días. Lamentablemente, la experiencia estuvo muy por debajo de los estándares mínimos de calidad, higiene y seguridad que se esperan de un alojamiento ofrecido a través de Booking.
La hora de check-in establecida era a las 3:00 p. m. Sin embargo, cuando las huéspedes intentaron ingresar a las 4:30 p. m., el apartamento aún no estaba listo y apenas iban a comenzar las labores de limpieza. Desde el primer momento fue evidente el mal estado general del inmueble, situación que se encuentra plenamente soportada con fotografías y videos.
Las condiciones de higiene eran inaceptables: presencia de cucarachas, sifón del lavaplatos obstruido con cabello, hongos y moho en el área del lavaplatos y debajo del lavamanos, ductos de ventilación cubiertos de suciedad, basura y servilletas de huéspedes anteriores debajo de las camas, estufa con residuos visibles de grasa y suciedad, utensilios de cocina en mal estado y cubiertos oxidados. Adicionalmente, las baldosas del baño estaban deterioradas, las puertas presentaban daños por humedad y varias repisas del clóset se encontraban en malas condiciones.
Ante la falta de solución inmediata, una de las huéspedes tuvo que realizar personalmente la limpieza y destaponamiento del sifón para poder utilizar la cocina, una situación que resulta inadmisible en un alojamiento que había sido pagado en su totalidad.
Cuando se informó esta situación al anfitrión, la respuesta fue poco profesional y carente de interés por resolver los problemas reportados. En lugar de ofrecer soluciones, mostró inconformidad por las evidencias enviadas y realizó comentarios improcedentes relacionados con la duración de la reserva y las actividades de las huéspedes.
La situación se agravó aún más cuando, durante una estancia que se encontraba vigente y completamente pagada, una persona ajena intentó ingresar al apartamento, generando preocupación por la seguridad,
Parking is not specified as an available amenity at Encantador Apartamento Frente a la Playa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Encantador Apartamento Frente a la Playa. Enjoy the water!
Is Encantador Apartamento Frente a la Playa pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Encantador Apartamento Frente a la Playa?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Cartagena
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
WiFi/Internet
Beach access
Beach front
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Encantador Apartamento Frente a la Playa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Encantador Apartamento Frente a la Playa. Enjoy the water!
Is Encantador Apartamento Frente a la Playa pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Encantador Apartamento Frente a la Playa?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and pets allowed.
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