Embassy Suites by Hilton Phoenix Biltmore
About this hotel
Located in Phoenix, this charming hotel for $187 per night is a fantastic choice for your next break. Offering a year-round outdoor pool and fitness centre, Embassy Suites by Hilton Phoenix Biltmore set in Phoenix in the Arizona Region. Guests can enjoy a cooked-to-order breakfast, and a daily manager’s reception.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Phoenix, AZ
Reviews
3.8/5.0
Good(415 Reviews)
100% verified reviews
8.0
The location for us when we visit Phoenix.
The property is great but rooms are tired & need help! In bathroom, hot water facet in sink couldn’t be turned off! wasting precious water! The sheets
were very worn & didn’t look clean or feel fresh! The same in bathroom! Mold in bathroom on corner floor. The hotel is in such a great location! This hotel should be outstanding as it use to be! we have come to this Embassy Suites Biltmore for years & sad to see the decline!!!!!
8.0
The location was great. It was near to a shopping center with nice restaurants and AMC theaters. We felt safe going for a walk.
The shower faucet was loose, and it needed to be fixed. Staff were very attentive and friendly. The shower has a little bit of mold in the walls. The complimentary happy hour was very simple compared to other Embassy Suutes... chips, salsa, watermelon, wine, budweiser, and budlight (woke beer 😖 )
8.0
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10.0
The hotel was awesome! The staff is great, this is the second time we’ve stayed here and we will definitely stay here again.
8.0
We were there for vacation and booked the hotel for the Happy Hour, breakfast in the mornings and have stayed in other Embassy Suites in the past and had great experiences, at this particular location it was said that Happy Hour was daily from 5-7 PM drinks and snacks, you only had a choice of two beers, and only a few mixed drinks, the first night was ok even though we didn’t drink the flavor of beer they offered, Budweiser. The rest of the week the drinks were the same, there were no more snacks and on Sunday we were told there was no Happy Hour, when we tried to order pool side drinks we were told they don’t serve poolside even though they advertised it on the pool side chairs.
We should have known not to expect much because when we first arrived to the Hotel we were 2 hours early and when asked if we could check in early they charged us $25.00 extra, we travel a lot and have never paid to get in early at any hotel chain, the room was ready so they didn’t do us any favors by having to rush to get our room done. We will not be staying at this hotel chain if this is the way they treat their customers,
9.0
Great location and nice breakfast options.
Dirty carpet in room
5.0
petit déjeuner inclus avec plats chauds à la demande
pas d'internet gratuit (10 $ mini par jour, n'importe quoi vu le prix des chambres) sauf si vous êtes membre Hilton ce qui ne fonctionnait pas dans mon cas.
5.0
Atrium was beautiful and breakfast was great
No A/C’s caused a miserable stay. Desk couldn’t switch us rooms and refused to give us a fan. Entire family was unable to rest as the room was 80+ degrees
5.0
Complimentary breakfast
They charged us for parking without even letting us know there were roaches in our room. One of our faucets didn’t work. The AC didn’t work well and was very noisy. There were some nasty stains on the carpet oh and they tried to charge us $10 a day for Wi-Fi. I’ve never seen that before in a hotel Really poor job by Hilton. 
7.0
The location was great the staff was great.
In the middle of a heatwave, we were told that the hotel was having a problem with the air conditioner. I was told that our room was not affected, when in fact it was. Our room was set on 60 degrees, was feeling 78 degrees. When I asked for a discount on our room, I was told that only my parking would be comped.
10.0
The hotel is beautiful! The kids loved the pond with fish and the opportunity to be able to feed them. The breakfast was amazing and Maria was exceptional!
The ONLY thing was that we asked for housekeeping in advanced and they never showed up.
9.0
Great breakfast, good quality and portion
10.0
Excellent
1.0
Be careful with this property after adding $50 for incidentals and $14 a day on parking. The person who checked us in went ahead and ran my credit card for $100. FRAUD !!!!
No cleaning service ! Terrible Place To Stay
10.0
Such a convenient location for us. We love the hotel’s design and the happy hour/breakfast deals. Service is excellent and the hotel is beautiful!
Design of new bathroom cabinets invites losing items that off the surface. Small problem.
8.0
Very friendly staff. Catered to the guess needs without hesitation. Kudos to everyone...
Nothing
8.0
The breakfas was great, beautiful area and ambiance.
The room cleanliness I did not like, we stayed for 6 nights and didn’t get any housekeeping service we have to call for towels to use for my 6 family that are with us, very poor communication with housekeeping attendants don’t understand what we were saying they told us “no English”
7.0
Everything would have been fine, except for the roaches, unexceptable.
The rooms size, the location, with roaches will not trust the breakfast, will stay somewhere else.
10.0
the whole experience was great
microwave wouldn't plug in to proper receptacle
1.0
nothing
you did false advertising and said I was renting 2 bedrooms… not the case. and very inconvenienced with updates!!!! not comfortable!!!!
10.0
cooks amazing at their jobs!
cold eating areas
10.0
The room was great. The breakfast was awesome!
Nothing
5.0
Breakfast was so bad that we chose to eat outside of the hotel even though the hotel breakfast was complimentary.
10.0
very clean and friendly.
The construction was a bit of an inconvenience, but the friendly service made up for it!
5.0
close to airport
ongoing construction, no heat in rooms, very overpriced, in need of an upgrade
10.0
I enjoyed a previous stay. Love the fish and service is wonderful. The service is always friendly from everyone, but Edith at breakfast has been a delight every time I’ve stayed there.
Nothing. it was a great stay.
8.0
The lobby with the fish and plants were very enjoyable. Hot breakfast. Renovated rooms.
Rooms were stuffy and only on "winter" mode so that you could not control the room temperature. We had to have a box fan and keep the patio door open.
We asked for a renovated room and we were charged an extra $20 per room.
FAQs
How much does this hotel cost compared to others in Phoenix?
The average price for a rental in Phoenix is $239 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Phoenix Biltmore. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Phoenix Biltmore. Enjoy the water!
Is Embassy Suites by Hilton Phoenix Biltmore pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Phoenix Biltmore?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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