Hilton Garden Inn Portland Airport
About this hotel
Situated in Westbrook, this attractive hotel for $128 per night is a great choice for your next break. Near Portland International Jetport and the Old Port District, this Portland, Maine hotel features free transfers to the airport and area businesses as well as comfortable guestrooms and convenient amenities.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Westbrook, ME
Reviews
3.9/5.0
Good(436 Reviews)
100% verified reviews
1.0
Floor ,walls , furniture dirty and stained , coffe maker did not work, when we reported the issue, they said they would make note of it, but did not fix the issue , so no coffee for us !!!
Clean the site !
5.0
Great and comfy pillows and bed. Great location near the airport. Nice lobby. The app for this review keeps telling me to add more but I don't have more to say.
There were screw holes in the wall where the heating cooling monitor was. The room was really warm so I called the front desk to ask where the monitor was and there was no answer. I walked down to the lobby and the front desk staff told me it was by the TV on the console. He was unapologetic and not friendly. You would think the staff would tell you this information before you went to your room. Also, the rugs are worn and appear dingy. They told me breakfast was until 11am and because I didn't arrive until almost midnight I didn't go down until 1030. When I asked for pancakes they said no, not at this time. If breakfast was until 11 I think they should serve pancakes until 11. In addition, the waitress went on about how slow it was that morning so I don't think it would have been difficult to cook the pancakes. I am vegetarian so there wasn't much to offer on the buffet for me. The staff at this hotel has never been that friendly. I have stayed at many Hiltons and this location is one of the worst as far as customer service. The night staff has never been friendly.
8.0
Location, airport shuttle, park & fly, bed comfort, soundproofing, quiet HVAC
Entry light not working, HVAC control not working, request for car key for week's parking (not provided), noisy kids running up and down hallway
9.0
Location to airport--very good. Beds were comfortable. Room was comfortable and clean. Check in and out was simple. Staff attentive. I am a 61 year old female and was alone and felt very safe here.
I had a terrific dinner--salmon, rice, veggies and wine. Breakfast buffet left a little something to be desired for the price. Hubby ordered breakfast off the menu and it was a little smaller than anticipated. Dinner was not the same category at all.
3.0
Location very close to airport
Asked about checking in after midnight flight and was told this was very normal. Checked in around 130 am EST we were put in a room that had preplanned construction above us the next morning it was an abrupt awakening and the staff were not understanding of our displeasure. The beds were also quite uncomfortable we stayed pre and post flight because I prebooked both but would not stay again
7.0
Spacious room, comfy bed.
The room door was broken and reported to the hotel staff but didn’t work properly.
1.0
Location
The staff was unfriendly and unhelpful, the room was filthy (sheets had stains, bathroom had hairs all over with stains on the door and toilet and clearly hadn’t been cleaned), the armchair in the corner was badly stained where we didn’t want to sit in it or put anything on it, and the beds were uncomfortable. I’ve stayed at this hotel several times before over the years and it’s clearly gone down the drain, especially for over $300/night. I unfortunately won’t be back any time soon!
10.0
Very clean, nice little restaurant downstairs. Close to Thompson's Point.
1.0
I couldn't stay it was under construction and I take meds already for respiratory ailment. I booked another reservation through someone else. Patricia
The last minute notice about construction!!!!🤬
8.0
Very convenient to airport. Quick and efficient shuttle service.
8.0
Very quick and easy to get to from the airport.
Hot tub jets were not working.
9.0
Was able to get in and out quick, quiet, with ease.
Even when the lobby was very busy at (what I assume was) dinner time, the space of the lobby made it seem less crowded. BIG PLUS for me.
Beds...kind of felt like a slow release medicine.
You lay down on a hard surface, 10 minutes later you're sinking into a mattress seemingly made from pudding.
Perhaps a better brand of mattress would be called for.
9.0
under construction
7.0
close to the airport
the hallway has large divots in the floor under the carpet making pulling a suitcase interesting.
6.0
The staff were friendly and very helpful.
The room was in rough shape. Peeling wallpaper, chipped paint and the tub had holes.
8.0
Nice accommodations.
I was led to believe that I could leave my car in your parking area, for free. When I booked my room, the person who I talked to told me that there would be no charge for extended parking. Then when I checked in, I was told by your staff that the Hilton Garden Inn charges $19 per day.
5.0
under construction
10.0
the staff was friendly and kind
nothing
10.0
Nice breakfast food- comfortable bed
10.0
everything
nothing
7.0
very clean, very nice
nothing
9.0
CLose to the airport, reliable airport shuttle, restaurant/bar open late
10.0
We had a great stay here. Adam and Penny were amazing when we checked in. They went out of their way to make sure we had a room we could get into early. The restaurant staff and cleaning staff were so sweet too. We will definitely stay here again. Great food and drink prices in restaurant as well.
N/A
9.0
Right in the airport a with little sound of the incoming and outgoing planes.
FAQs
How much does this hotel cost compared to others in Westbrook?
The average price for a rental in Westbrook is $339 per night. This rental is $211 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Portland Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Portland Airport. Enjoy the water!
Is Hilton Garden Inn Portland Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Portland Airport?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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