the staff was kind part of the time.

there were drawers missing the entire thing was just gross! I’m sorry I am not one to complain but it was the dirtiest hotel room I’ve ever been in! the cabinets were sticky and filthy. The bathroom was covered in hair and so were all of the clean towels! the bedding had stains every where! the doors had splatters of I’m not sure what. The dresser in the bedroom was so messed up none of the drawers would stay shut they just kept opening over and over. Worst of all my daughter got hurt! she fell trying to walk in to the hot tub and split open her toe and ripped the entire nail off the other! When we ask for gauze and bandaids we had to pay for them and she’s sitting there bleeding all over!! it was hours before her prom she was devastated! I will never stay there again and I also got charged $100 more when I got there that I absolutely was not made aware of before hand and it is suppose to be a deposit still have gotten it back or the outrageous $500 deposit they sprung on me when I went to pick up my rental card! that they also never made me aware of! I made my reservations because it was what I could afford and then I get overcharged by over $600 I don’t know about anyone else but that is a lot of money to me and not easy to explain to my daughter why we can’t afford to go out to dinner anymore or do anything else because I had to put every penny I could just to get us there for prom and graduation. I will not be recommending or using these ever again.

location

The place was a bit dirty - especially in the rooms and hallways. There were dogs running in the hallway - unleashed. Staff thought that was okay.

very easy to get to. presentable property. was quiet. was able to get what we needed.

the spa was closed and the pool was too cold for being an indoor pool. no towels in the pool area.

Extended stay. Not comfortable

This is an extended stay hotel.

It was clean and the staff was amazing ! They even had complimentary coffee and muffins.

We paid over $150 for one night, they need to be offering breakfast at this location, ridiculous!

There was no breakfast or pool and the toilet was broke

The toilet was broke, light switch was missing , no fire monitor , burned sheets , no hot water

when we arrived we were told the pool had a mechanical issue and that we could cancel or they would take $50.00 off our nightly stay. We decided to stay, they told me because I had booked with booking.com and my room was already paid that I would have to get with booking.com to get the refund as they use their credit card to pay for the rooms. this was March 10, as of April 11 and several messages I still have not gotten a response.

The bed was comfy and the room was clean. Plenty of parking. Elevator had its problems and once had to walk down from the 3rd floor. The bathroom door had a medium crack in it like someone had tried to kick it in. One of the drawers on the kitchen counter would not close. But the room was spacious and the chairs were comfortable. Could have easily fit a king bed and that would have been better.

We get there and the gentleman announces that you do not have a breakfast in the morning. BUT - - hes says - -you can make eggs or bacon or whatever you want in your room. you have a full kitchen. WOW - - where do I get the Dozen eggs and pound of bacon. we are travelling - - what do we do with the leftovers ??

The beds were comfortable

shower was broken and had to be switched to new room and took all day, pool was not in service

Pool and hot tub were not available but was unknown before going. No continental breakfast but was not clear on that.

Staffing at this location was phenomenal, friendly and was always helpful.

I have no complaints about our stay.

very nice and clean

shower never really got hot enough

The property looked really good, clean, was spacious, and the staff was so welcoming. There was a little confusion about rooms and they fixed it with no problems.

I mainly liked the staff. Everyone was so friendly and welcoming.

The hotel is right by 465 and 69 and did not seem to be in a scary location. They gave us a welcome bag with popcorn and a nutrigrain bar. The room was clean.

The pool and hot tub were out of service even though the website did not state that. There was no breakfast, and the hallways reeked of Marijuana.

Very nice, comfortable stay with exceptional customer, friendly service.

Convenient

Old, worn, not exceptionally clean

It was okay...the furniture was old and Dusty

The heat was great but the unit and air conditioner was broke

Melody and Celeste and another young lady at the front desk were great. The other managers were good too. It was a quiet hotel. It is a convenient location. Management was pleasant. It's a safe area near several places to eat. The stay was ok even with the issues.

There was a weird bug in the bed with me the first night. Next morning there was a roach crawling across my arm in the bed. I was transferred to another room where I ran into two other issues. First I had no idea of how to turn the heat on. The thermostat was on the wall, with a low battery. Then the TV was on HDMI and in Spanish. I could not change it. I had to call the front desk, Melody. I asked her to bring a regular remote control to me. She brought it to me and we were able to change back to TV and English. Even as nice as the staff were it's not likely that I'll stay there again. The bed was uncomfortable. It sank in the middle.