Location and facilities

The rooms were super dirty; lots of dust and bathroom with hair and dirt.

Nice view

Did not have breakfast Was there for a wedding for 2 days

the use of a lite bar was great. options were very appealing. drinks were great.

for the amount of money spent on the room, it was very much under par. the sheets were not clean-- and the bathroom was dirty and the tub was dripping the whole time we had the room. the smell of chlorine was so strong on the main floor, you could smell it in the elevators.

It's conveniently located

The A/C units were loud and couldn't adjust the fan speed. They changed me to a different room, and showed me 3 rooms, but the A/C units were all basically the same.

The room was a little dirty. The toilet was dirty, and the mirror had fingerprints on it. We noticed that the carpeting by the elevators needed to be vacuumed, and it was not vacuumed during our whole stay. You have a sign out side that is not lit up on your Sheridan sign on the building. You should get that fixed because that looks unprofessional.

excellent

excellent

We enjoyed everything about our stay from the pool, staff, restaurant and room. Will be staying at this hotel again in the near future.

Another restaurant just to have a second choice for dinner.

Outdoor architecture

AC extremely loud, room little bit out of date

location and the gym

our room was in a weird location…kinda small and no view. we had a much nicer room the last time we visited.

Beautiful hotel - bed very comfortable. Staff were very polite.

N/A

Always wanted to stay in the castle, finally Got the chance. The staff Heather and Tara were professional and pleasant. Both went out of their way to help us. The young ladies at the pool were also a delight. They were accommodating and friendly.

I called the week before to make sure the restaurant was open, I was told that it wasn't. So we packed our own own food from home and brought it.

really old

very old

I like hotel outdoor design

I don’t like dirty and old hotel inside, even curtains in our room was torn. so sad, that is a super cute hotel but nobody care about cleaning and renovating

The grounds were well kept, the staff were friendly and rooms were spacious. Gym was great too!

impressive building- Harry Potter style

room was dated, carpets on the 5th floor and not only needed cleaning