Quality Inn Airport East
About this inn
Nestled in Ciudad Juarez, this charming inn for $51 per night is a great option for your next break. The Quality Inn Airport East hotel is located just minutes from the El Paso International Airport, Juarez, Mexico and Fort Bliss. Additional area attractions include the El Paso Zoo and Insights El Paso Science Museum.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Ciudad Juarez
Reviews
2.7/5.0
Average(1,130 Reviews)
100% verified reviews
4.0
The staff was helpful, nice, attentive and respectful and quick to assist. 3 great restaurants, gas station, convenience grocery store, with extended hours, right next door within walking distance. Good location. 10-15 minutes away by car from International airport. Has a pool with good hours, 10a-10p. Computer access near front desk. Building looks nice from far away. Floors in rooms instead of dirty carpet. Reasonably priced and good value. No deposit held. Interesting and fairly healthy complimentary daily breakfast with waffle iron. Mini-fridge, very cold and microwave in room. Iron and ironing board in room. Privacy. Nice large dining area downstairs near lobby, front desk where complimentary breakfast is offered. Good A/C in room. Loitering on stairs by guests discouraged, not allowed by staff. Plenty of parking. Decent amenities. Very close to freeway. Easy check-in and out. Clean sheets. Comfortable beds. Drinking fountain in lobby with tap water.
No garbage can in room or bathroom. Garbage cans near stairs outside room. Vending machine near front desk did not work. Only one elevator on property did not work sometimes. Not enough stairs to 2cnd floor, too far apart. Dining room area locked after 9am, when complimentary breakfast was over. Complimentary breakfast too early from 6am-9am. Looked unsafe or sketchy upon night arrival. Men loitering outside rooms. Women loud, yelling during night. Looks like local and poor people stay there, maybe homeless people. Felt unsafe
at times for woman by herself. Outside of property, walkways look old, rundown and dirty. Free Wi-Fi works only near front check-in desk but not in rooms. Room key card did not always work. Ice machine far away from room. Most accessible water was tap water.
4.0
no hicieron la limpieza de la habitacion, no tenian jabon, no habia servicio de wifi
1.0
muy sucio y ruidoso lugar, tenia hasta cucarachas
lo sucio y mal oliente
6.0
Ubicación
Mala limpieza....había comida de otros huéspedes en el refri...u os calcetines a un lado de la cama....sin sobrecama....sin cleanex........solo cereal y waffles de desayuno.....
3.0
La atención de la señorita es buena, pero solo eso.
Me hicieron doble cargo, duramos 2 horas sin agua, el internet no funcionaba y no había desayuno, solo cereal y waffles, el café se acabo
3.0
Easy access to Freeway and where we needed to be.
First morning coffee was cold. They left milk out should have put it in ice. Did not receive room service at all. We had to keep asking for towels. The ceiling in the bathtub was peeling and coming loose. I would recommend it getting repaired. First night TV broken had to ask for a new one. Several nights there was a commotion outside from 10pm - 4 am. Was unable to slee
1.0
Bed was comfortable
Roach in bathroom. Floor dirty and stained. Bathtub was literally broken with bar in middle laying in holes of shower enclosure. Bath mat old torn. Water in tub took extra strength/pulling to turn water on then it was just a dribble
5.0
Beds were comfortable and location was excellent
Unfortunately, the room was dirty and the pool was so dirty it had algae.
1.0
The ubication
1.- In general, the place is too dirty (lobby, corridors, rooms).
2.- When checking the Inn, they gave us an uncleaned (dirty) room
3.- They moved us to another room, but it did not have bedding.
4.- On July 1, 2023, when we returned at night, we found the room dirty.
5.- They gave us amenities and bedding so that we can clean the room for you.
6.- On July 2, 2023 (Sunday), we went down to have breakfast at 8:30 and there was no food.
7.- The establishment is a fraud, as they offer a hotel with excellent facilities in exchange for a high price and deliver a lousy service, the complete opposite of what they offer through online booking sites.
1.0
Breakfast was a disaster. Scrambled eggs and sausages and waffles. Scrambled eggs were okay. Sausages had been warmed more than twice. Some were inedible. Ran. Out of waffle mix on our third morning. Blamed it on delivery. Desk help was a joke. Always playing around while checking in customers. When we arrived, Police were arresting a man and were looking for a woman, who was hiding in lobby. No personal service in breakfast room. Very rude breakfast manager. Not will not, but CANNOT RECOMMEND this motel .
Everything.
1.0
I DID NOT STAY AT PROPERTY. I DEMAND A REFUND I CHECKED OUT OF PROPERTY IMMEDIATELY AFTER CHECKING IN. I am demanding a refund for charge. I checked out of property 10 minutes after checking in. Hotel lobby was decent and there were families in pool. walking upstairs the rooms on bottom floor were in possible construction. Once i entered the room it was in deplorable condition. Room smelled smoked in. Bedding was dingy. The room furniture had stains from not being wiped down, Microwave was dirty. The bathroom tub was very dirty as if it ad not been scrubbed in a long time. I had to leave immediately, I checked out and I am demanding a refund please as I did not stay more than 10 minutes.
I DID NOT STAY AT PROPERTY. I DEMAND A REFUND I CHECKED OUT OF PROPERTY IMMEDIATELY AFTER CHECKING IN. I am demanding a refund for charge. I checked out of property 10 minutes after checking in. Hotel lobby was decent and there were families in pool. walking upstairs the rooms on bottom floor were in possible construction. Once i entered the room it was in deplorable condition. Room smelled smoked in. Bedding was dingy. The room furniture had stains from not being wiped down, Microwave was dirty. The bathroom tub was very dirty as if it ad not been scrubbed in a long time. I had to leave immediately, I checked out and I am demanding a refund please as I did not stay more than 10 minutes. A $22.17 CREDIT IS NOT ACCEPTABLE RESOLUTION.
1.0
nothing. it is destroyed, no towels, no soap, no cleaning room.
1.0
Absolutely nothing this is the most terrible place with the trashiest front desk unprofessional girls.
EVERYTHING! This is the most filthiest, unsafe, unsanitary, dump of a hotel i’ve ever experienced. I didn’t even want to see the room I needed to cancel but i’ve been given the hardest time with booking.com and the front desk of Quality Inn.
8.0
Nice place
Dated
5.0
Friendly Staff
Unclean room
1.0
Nothing.
The hotel is located in a crime infested area. The rooms are dirty, the beds are stained with blood or some weird substance, no towels, dirty floors, pubic hair all over the shower, and very rude staff who never respond when called on the phone.
1.0
convenient location
bed was comfortable
Smoke alarm missing just wires hanging,
shower handle did not work could only get cold water, no food at breakfast, no coffee cups available even when we asked. The floor in hallway was filthy and trashed.
1.0
Location
Dirty bathroom. USED soaps, Dirty towels.
Non functioning hair dryer, broken coffee maker, broken bathroom door, broken shower faucet.
Broken coffee maker in lobby.
8.0
It's was quite and comfortable
I struggled to get towels to shower, when there was only 2 in the room TV was not working
1.0
nothing
they stole one of my bags
5.0
The location is very roomy
The surrounding area was quite dirty
9.0
The frontdesk staff was very nice. The girl gave me a better room after the first room was too loud. She accomodated me with a quiet one with a great view
There was trash accumulated in the hallways that was waiting to be picked up
1.0
The view of the city from the hotel.
Bad neighborhood vibes. The door in our bedroom looked like it had been kicked in before and the safety lock was missing and never replaced. There was a big gap in the door allowing all of the cold air in. Also, the reviews on Google were mostly bad experience's. Many of them warned about how unsafe the neighborhood was.
6.0
nice location, reasonable price
the shower was clogged and water wouldn’t warm up
1.0
nothing! as soon as we got there we had to leave because the staff were drunk and the room was awful, it was so dirty. I’m so mad and disappointed, there were people drunk there and we felt very unsafe
nothing! as soon as we got there we had to leave because the staff were drunk and the room was awful, it was so dirty. I’m so mad and disappointed, there were people drunk there and we felt very unsafe
1.0
Customer service was so rude 😒 he said because I was booking.com I was not he's Customer
2.0
There was actually nothing to like, but at least the sheets on the bed were clean.
The room was not clean except the beds, there was no toilet paper and even once they knew it we didn't get any, I guess they didn't have any.
The stay at motel was not enjoyable at all.
1.0
Desk staff was nice
Booked a room a week in advance and then being told they couldn't accommodate my stay after driving 8 hours to get there
FAQs
How much does this inn cost compared to others in Ciudad Juarez?
The average price for a rental in Ciudad Juarez is $123 per night. This rental is $72 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Quality Inn Airport East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
Yes, a swimming pool is available for use at Quality Inn Airport East. Enjoy the water!
Is Quality Inn Airport East pet friendly?
Yes! This inn is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn Airport East?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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