Bed and towels were clean. Bed and pillows were very comfortable.

I had to ask the front desk for utensils (couldn't get a spoon) to eat my food, and also needed to ask for a toothbrush and toothpaste. It would be better if these could come with the room next time. The washroom had lot's of dust in it and the room smelled weird when I entered. The shower has only a curtain which makes water fall out while showering. The hairdryer was dirty and bad quality. AC was loud.

close to the airport. Good 24h free shuttle service. at the airport you have to go to door 8 at departure level and call the hotel at the indicated number. All the drivers are very nice and helpful! they are the best staff of the entire hotel! The room is big, basic but has everything you need and it was very clean. The bed is very comfortable! Unfortunately my room was extremely far away from the lobby what was a problem to move all the heavy luggage to and from the room. Only when departing from the hotel did I see at the entrance that they had some luggage carts. Why didn’t the staff at the checkin who saw me struggle with the luggage tell me? this would have been the problem solver. The long hallways stink terribly from cigarette smoke even they say that this is a smoke free hotel. The air in the room was good and smoke free. All night long there was a constant loud undetermined noise outside like some machinery, motors, industry?? Breakfast was ok

see above

Proximity to the airport.

It should be well indicated that the restaurants are only open for breakfast from 6h30 on.

nothing

no bar, no restaurant, no Casino. they were all advertised and none were open or they did not exist

close to the airport with regular shuttle service. very friendly and helpful staff

plastic toilet seat and tub

Shuttle service. Stayed 1 night after a long flight

everything

nothing

The best part of the property for us was the airport shuttle. A bit of a dodgy property. Surprisingly, most of the rooms were on ground level with windows that opened to the gated parking lot, which is great if you drive in but not so good for security. The outer window of our room was cracked and had tape on it. However, the room was clean and nicely upgraded except for the bathroom door that although it had been recently repainted, stuck and you had to hold the hinges to open the door so it would not fall off. Air con was good. We were glad to see the 24/7 security guard on the lower level. The free breakfast was not bad. Hot scrambled eggs and pastries.

This property needs to put a detailed explanation regarding having to phone for the shuttle pick up at the airport and that the shuttles/navettes arrive at the departure level of the airport. I would not recommend this property for single female travellers.

The location is good even if you need to stay close the the local airport or if you want to stay at Dorval

The hotel property needs an update, the breakfast is poor