Good WiFi, good location, spacious

The property was dirty. I had to clean the table before using it as it was sticky and so was the floor. The main issue is that the door to the garden didn't work so it couldn't be opened. This meant there was no ventilation at all so the whole place smelt musty. I specifically booked this place so I could have the outside space and wasn't informed that it wasn't available.

great location and nice garden terrace to sit in. very basic but ok for mid aged or younger people. we couldn't pay a lot, traveling for work. bathroom clean and modern.

the upper floor beds in the Gallery are open to the living space so if one person downstairs wakes up before the others, it wakes everyone up. would be helpful if the Appartement would advertised as a loft with an open sleeping gallery (not of standing hight) and a closed sleeping space on the ground floor (windowless). We needed 2 pairs of keys and they’ve recently lost one so we only had 1 and it was trouble. I would have appreciated at least to see some intention of sorting this out by for example offering some compensation from the side of the host that was in general very friendly.

Bad neighborhood

Horrible host. They stole from me!

good location and good communication from the owners, clean and tidy room with some home touches was perfect for what we needed.

the room has been converted to add a double room up some steep ladders, which made it fairly cramped as it’s only a small room.

Shocking!! Host did not turn up!! Our flight arrived in Munich at 3.30pm, we caught a bus and a taxi to the apartment and had advised that our arrival time would be between 4-5pm . The check-in instructions were that someone will meet you on location with a Call Host option. We arrived at location, it was cold, dark and raining. No one showed up!! We called several times with no avail. After over 2 hours waiting we decided to book a hotel at great expense as it was last minute and during the Christmas Markets!! Finally at 7pm Tom, the host called to say he had been in a business meeting. We informed him that we had given up waiting and booked elsewhere and requested a refund. Tom turned very nasty on the phone, shouted that I would not get a refund (€448.89) and hung up on me! We are now waiting for Booking.com to help us get our money back.

Top service, available even after the agreed times. Perfekt and thanks for that again.

Spiders and their nets all over the place - whilst due to the location, not unexpected, the sheer amount and the fact that at least one person in my party is arachnophob...

Queit

Ac

we had to wait