Clean and very nice

Beach is great, staff at the beach side was friendly, And ‘sharif’ made our stay better, he showed care and visit our room with Arabic sweet and a fruit basket to check if everything is ok in our room, thank you (SHARIF)

First day at the check in the receptionist wasn’t welcoming at all she did not care at all, I believe she is a manager or someone with a higher position but has to replace the receptionist due to minimum staff so it’s obvious she would act that way,

Everything was exceptional; the staff specially Sherif, was super professional and welcoming

everything and especially the friendliness of the staff

all perfect

nothing

the wash room has bad Smell

First of all I have to say that the staff are really Kind and polite and not faking it starting from the receptionist to the restaurant staff and the Securities, the suite is huge and comfy and everything is easy to access , since I went there on February "winter season" I was upset because of the heating of pools, but they apologized and solve the issue but honestly the pool temperature is not heated as it should for children since it's not cold but not warm enough , for adults it's nice I just don't highly recommend to go in winter seasons but other than that it's almost perfect

Pool heating, not cold but not warm enough

everything: staff, location, furniture, comfortable, food, clean, entertainment activities….

nothing

friendly staff and great hospitality

please add new fridge for cooling drinks and water , microwave if possible and for heating food.. and mob for self use