Breakfast was poor Shower didn’t work properly

The staff are very friendly and helpful and will cater to your needs, the hotel is beautiful, authentic-looking and conveniently located, the pool is wonderful, the food is amazing and if you like Armenian carpets you are in for a treat!

I would have liked to stay longer. :)

Nice hotel in a fantastic location. Central spot close to Republic square, but not on the most busiest of roads so it’s less hectic which was perfect. Hotel is also right in front of Vernissage Market. Large rooms that were kept very clean and service staff at the hotel were pleasant and helpful. Breakfast good enough if you’re in a rush or need it for convenience.

Few minor things: When I booked, was told by staff over Booking chat that there wasn’t a need to reserve restaurants in advance, which isn’t the case. Only managed to dine at one place that I wanted to luckily, so suggest you book dinners at least a few days in advance. Also my return transfer by the hotel was booked on the wrong date, but luckily I reconfirmed at the hotel and it was corrected so in the end it was fine. Also as there is only one lift, it can also be a bit slow sometimes.

everything

The location is great, the room was spacious and nice. The breakfast is copious and varied, and there is a nice terrace to enjoy it. We also had dinner there and it was good.

Should propose a spa/manucure service.

Water temperature of shower very difficult to adjust Lighting in bathroom is very poor, not good enough for shaving or make-up

It was my 4th stay at this hotel and everything was perfect, as usual. The staff was very helpful, breakfast was great and the room was superclean

The keys constantly demagnetized. Sound-proof is next to zero, any noise in the corridors or from neighbors is immediately hear in the room, could barely fall asleep :(

I only stayed for one night. It's a lovely hotel. The gentleman who checked me in was very polite and friendly.

The woman on the desk the morning I checked out was rude. She didn't look up. I had to speak to her. No eye contact. No parting words or even a thank you.

Very friendly staff

just very minor things

Everything. Perfect cleanliness, perfect style - from the lobby to the metallic heads of a rug hanger above our bed. Tender linen on a comfortable mattress under an authentic coarse throw blanket. Details - like a copper plate "Do not disturb", historical photos or small chocolates. Fragrance of soap and shampoo. View. The kettle, air conditioning and all the facilities functioned properly. Stable WiFi - I enjoyed long music playlists on YouTube without a single inconvenience. Several towels - for feet too!, changed every day. Bottles of water. Space for working and meeting. Carpets, and the chance to see how they are made. Splendid food in the restaurant - almost every dish; I would order them again and recommend everyone heading to Yerevan. Your gata is one of the best (we tried it in every other restaurant). Breakfasts - perfect, even for my picky husband: overwhelming choice, heating table for warm dishes, sugar substitute, lots of fresh vegetables, nuts, fruits, meat, teas and juices... Croissants - I've never eaten more tasty ones. Thanks so much to all the staff!

The tap water behaves strange (quick fluctuations in temperature), though it doesn't bother too much while taking shower. Also, I'd like to have more hooks in the bathroom, or/and a heated towel rail too. The laundry is quite expensive, that should be considered. Wish there was some washing machine nearby to do it on our own.

My mother stays at this hotel for the second time, everything is fine, the hotel staff are great, city center.

Classy and Fancy. Nice place, good location and nice staff. Quick response 24 hours.. Very professional. Clean big rooms.

Well, it's not a big deal but I didn't like the room's decorations. It was too brown with a lot of pictures of people staring at you on the walls. I'm not complaining, after all it could be me who is not used to fancy classy hotels lol.

The location was amazing, we were close to so many points of interest, places to eat, the Vernisage market, museums etc. The rooms were decorated very tastefully and were very comfortable. Full length windows were very nice and liked keeping them open at night. was pleased I had the capacity to control the aircon in the room, turned it off the minute I walked in! The staff was very pleasant and I liked that they had a carpet shop in the hotel with a working loom so we got to watch two people making a carpet.

It was a noisy during the day due to the amount of traffic but that seems to be. a problem throughout Yerevan so I don't think it has much to do with the hotel per se. The safe in the room did was not working, I suspect they needed to change the batteries but I forgot to mention it to them.