The staff were friendly always ready to help. The rooms were always kept clean, on a daily basis. The rooms are modern and offer great views of the Beachfront and Moses Mabhida Stadium. The restaurant offered a variety of great food, in a buffet format. Overall, it turned out to have been a great family holiday destination. It was great so see many other families.

There were no utensils provided to make coffee or tea.

Wow the breakfast was tops. Chefs you are doing a great Job 11/10. I enjoyed everything.

Non

Rooms are spacious and breakfast was excellent close to the Casino mall lots of restaurants movies and the Barnyard

Look a little bit run down but it is definately not once you booked in

T

The breakfast was simply amazing. We were booked in a room facing the sea as we had requested

Everything was good this time

The place was nice and clean, breakfast was excellent. The porters and security officers are friendly and welcoming

Parking space is too limited and they dont seem to care or worry about ppl parking on the street, they dont even mind saying parking at own risk yet you are their guest

The property is next to the beach and the buffet breakfast is good

The carpets and curtains need to be washed as they’re not in good condition and they smell bad

The view enjoyed the breakfast

The noise from the shower place or toilet when not in use

The location was phenomenal, The breakfast was exceptional, The views "Front sea facing" were beautiful

On arrival, the lady and gentleman at reception were extremely rude and unfriendly, making it feel as if I am staying for free and they were doing me a favor, the lady (Nonku) gave us a room (411) that had another room with a gab between the door that I couldn't enter but anyone could see and hear anything happening in my room, I then requested a room change the very next morning with another gentleman at reception (Charles Moyo), he made the note and said they would contact me once available. I went back after 11, spoke to the same lady that "helped" when I arrived, told her I requested a room change, she looked at me and raised her eyebrow as if how dare I, again making me feel as if she was doing me a favor. I then paid for three days parking, she wrote down 2 days, making me look like a fool on the third day waiting and blocking the parking as they wouldn't let me in ... On the last day, we had just gotten back to the room after breakfast, we were occupied gathering our things in the room and another staff member just opens the door without knocking, just entering with her "master key" which was highly unprofessional and unacceptable while my husband was half naked. Overall, unfortunately, due to the staff, unfriendliness, and unprofessionalism, I will not be visiting this hotel again. On the other hand, well done to the front desk manager and Charles Moyo. You guys should be promoted to higher positions and do something with some of the staff you have working under you.

It is right by the ocean with nice views.

During 5 days stay, 4 times I found cockroaches in my room.

Breakfast was Incredible...absolutely well executed...Place was clean and near. Food was amazing and the staff were super friendly and helpful....VERY VERY IMPRESSED The View was beautiful...Room was clean with clean sheets,towels ..very impressed. Loved the little drinks as well.

Cleanliness and the food

The aircon in the room was very noisy and had a bad smell. There was also nothing special about our stay while I specified during the booking that it was for our wedding anniversary.

The view, Moses mabida, beach, mostly the breeze

Showers are without curtains

Great breakfast… I love the staff from the breakfast we even tipped them because they are so kind and welcoming. The food was amazing and had everything. The cappuccino was great. The security staff was also so welcoming and great.

The basin didn’t wanna open so we ended up sleeping with a wet bathroom from from busy trying to open.

The breakfast was top tier & all the kitchen stuff wery friendly. The only thing thats good about blue waters is the view, & the breakfast

We got the water when we got to the room & the following day we were told it comes a complimentary when you check in but we booked there for 5days. So now the question is that “where we supposed to check out everyday & check in again in order to get the complimentery water everday?? We even had to ask for the spoons for the coffee

BREAKFAST WAS EXCELLENT AND THE RESTAURANT MANAGER WAS A TRUE PROFESSIONAL

RECEPTIONIST ON CHECK IN WAS RUDE, UNFRIENDLY, TOTALLY DISCONNECTED AND SHOULD RECONSIDER HER CHOICE OF CAREER

Thanks for birthday celebration setup nice

Nothing

Breakfast was amazing

air conditioning was not working properly

The breakfast was good

Had creepy crawlies in the room. Little Flys in the bathroom. There was no parking again, and my vehicle got damaged being parked outside. Definitely not a 4 star hotel, I'll rate it a 2 star. The last time I stayed there, the aircon was leaking water and room was full of water

The staff were absolutely wonderful. The location was perfect. The bed was super comfortable. The breakfast was out of this world.

Everything

Thr was nothing not to like

I enjoyed my holiday staying with you Blue Waters

I like the service and pool, bar