Clean and well maintained

Nothing specific

The best part of the stay was definitely the staff and the way that they are very welcoming. The actual room size was amazing and was actually 2 separate rooms joined together so a huge space. The location is also near enough to central chennai to visit some cool spots.

The breakfast was horrible, I felt sick for the next 3 days afterwards. The pool and overall property was much smaller than I expected. The shower in the bathroom had a very funky smell. And the worst part was the bed, the sheets and comforter felt damp and sleeping was very uncomfortable

food on offer was good with plenty of choice

terrible service, staff were untrained - could not serve basics like tea or coffee. tea arrived as hot water with a separate tea bag . no teapot or milk jug. milk brought in a cup.

Friendly staff like Vaishu always ready to help With smile

I chose the place for the brand and location

- I booked two rooms for 4 people paid 6k. For such a luxury hotel the toilet flush was not working. We called in the plumber who could not help. Then we resorted to filling up bucket of water and flushing it. Poor facilties. - There is no safe in the room which is standard in most hotels - The hotel building is breaking down and definitely needs a rebuild. - On top of this, they charged me 1000 per person as I had only booked for single occupancy.

Located very close to the heart of the city, Extremely well maintained, very courteous staff, excellent breakfast.

The travel desk can be a bit more professional. We had to call them a few times for hiring a car

Location, Good size Room, Breakfast and Staff

Bath tub was not cleaned.. Bath room Fittings were old and faulty

the staff was helpful and hospitable. The breakfast spread was good.

old and aging. the upholstery, amenities, flooring, switchboards, furniture need a major upgrade as the hotel is situated on prime real estate and is charging a premium rate