Literally the worst Marriot chain yet. Discrimination, lack of hot water, and multiple complaints about the poor service. I was part of an on site seminar and this was Not an isolated incident.

Quick stay but very accommodating

I booked this room specifically for the handicap features listed (grab bars near toilet and in shower, transfer bench for shower, etc) and upon checking in was told none of those features were in the room but they did exist in other smaller rooms. Our party then considered booking (2) rooms rather than one so that the handicapped person could have their needs met. But before booking we asked to see the other handicap rooms. Their was only one small grab bar but the toilet was not handicap height, it was short (standard) height. This was a major problem for our party. Our stay was only (1) night so we managed to manually life the handicapped person on and off the toilet but skipped the shower completely as their was no shower seat / bench. I am pretty sure it is illegal to not provide handicap accessibility and it was complete false advertisement on hotels.com part as there were full pictures of each handicap accessible feature in the room but again upon check in none were present. Aside from that horrible disaster the hotel overall was clean enough for one night. Bathroom/vanity area could be cleaner. Sofa bed was very uncomfortable and we had to ask for new sheets as the sheets on sofa bed didn't appear clean. We left early morning on airport shuttle which was on time but before any breakfast items were served. Being close to airport they should start breakfast earlier. I don't think we'd stay again. For the price ($180) the room features should have been as pictured.

The only issue I had was the lack of parking at the hotel. There were metal containers taking up spaces which caused me to have to park at the nearby restaurant and walk back to the hotel.

It is time to retire the Plexiglas at the front desk. TV channel selection is bizarre. The generic remote does not work well with the cable selections. The facility is very well kept. Be aware that hotel is located at the RDU runway end can have some takeoff noise.

Rhe property was excellent and close to the airport in RDU. I will definitely stay here again.

Property definitely needs some upgrades and better maintenance. Hallways are dated. Seams on walls and ceilings including the bathroom ceiling need repair as they're coming apart. There was a weird film on the window that should have been taken care of. Dusting needed. My husband complained of the hard mattress. I would stay elsewhere.

right on flight path