Everything perfect!!

I found this hotel to be very comfortable for all the important things: bed, heating/cooling and shower. All of these meant that we had a super enjoyable stay for our daughter’s wedding.

Parking charges seem high at $12/day.

close to park and down town. with space for parking

small room, noisy as close to highway.

Rooms were nice, clean, etc. Facilities we’re also very nice. No complaints about the facility itself.

Only two things I did not like. One, parking is a bit of a nightmare. But my number one complaint is that the location of the property is literally within a stones throw Interstate 95. It was noisy. I asked for a room in a different location on the non-freeway side but they said that all rooms were filled.

room, parking, location

location, clean, large room

our room was right next to the freeway for no good reason bed squeaky and soft breakfast not a fair value

perfect location for our stay. close to where we had booked massages for the next day.

paying for parking. I didn’t realize it, although, it was validated at one rate.

the staff were wonderfully accommodating

Clean

Location, right in Providence

No luggage carts available in lobby, staff made no attempt to help or find a cart. Need more carts. Bathroom needs hooks, no place to hang clothes or towels. Also no ports by head of bed for phones or watch. No cups in bathroom. Room was clean, coffee machine worked well, had to ask for replacement pods, electric shade was broken, no daylight in room. Staff was not friendly at desk, no good morning, etc.

Price and heater that worked and curtains that closed

The view in the bar is amazing. Even though we didn't partake in breakfast, it was a nice option to have full buffet or continental. The room was very clean and comfortable.

cleanliness

the expensive breakfast