Frankfurt Marriott Hotel

We loved our stay at the Frankfurt Marriott Hotel. The skyline view from our room was beautiful, and the breakfast buffet was excellent. The customer service was outstanding - they were very friendly, welcoming, and always willing to help. We would definitely stay here again!

The lobby tour kiosk repeatedly gave error messages and would not allow us to book an all-day tour. We had to spend extra money on Uber and taxis to find a tour office downtown, which was difficult and time-consuming in an unfamiliar area.

Good facility but very basic room facility

Not as other Marriott I have stayed

Emplacement et les chambres

absence de SPA

The location is good, close to the station and sky plaza mall.

- Staff can be a little bit more friendlier , a boss being very directive to another staff In front of you doesn't look good in a customer service environment. Otherwise they were kind. - Asked to clean the room and after 2 hours the room was still not being cleaned. - Asked for cuttlery set which never made it to the room. - Asked for additional slippers , it took time. - Not up to the Marriott level. Not sure if Frankfurt is losing its hospitality grade. - Dust was coming out of the AC. - Breakfast room service prices can be better and there isn't much variety. - There is no Spa or massage service. - uncomfy spring beds