The lodge was cute and well-equipped with a sauna, dryer, washer, wifi and tv with a Chromecast.

There were many big bugs outside during the height of summer and they got inside easily. The location was about 20-30 min away from the main onsen town.

Fantastic lodge. You can tell the owner has gone above and beyond to make the stay more comfortable. There was a chrome cast on the TV and a Bluetooth speaker for playing music. Washer and dryer. We didn't use the sauna room as there was a little bit of damage to the fencing around the sauna unit when we arrived but it was also too hot during our stay to use the sauna anyway. There was also complimentary tea and coffee in the kitchen and plenty of towels for the bathroom. The sofa could fold down into a bed and there were two futon in the tatami room as well as a single and double bed upstairs. I did think that we would be able to see the fireworks from the lodge but the lodge was a little bit back from the lakefront and also on the wrong side of the lake but we just drove down to the lake edge close to the lodge and watched the fireworks from across the lake. Very comfortable stay. We weren't sure how to use the air conditioning but it wasn't too bad without it.

Nothing !

The owner manners was not friendly at the end it’s far the place , the transportation is not good, the location is bad, this place is not good for any family or group customer , it has not fan (super hot in summer) has a lot spiders that put in dangerous my children , the second floor is unsafe for children has not stair protection, poor wifi connection, complicate check in, and my privacy has been comprised.

The property is well located, it was a very short walk away from Lake Toya. It is very clean and well equipped.

It was very hot and there was no information about how to work the air conditioner. I received lots of messages about the rules of the house and when to check out but nothing about how to work the WiFi, hot water, air con or where to park.

Very clean and modern. All went smoothly.

Muddy driveway/parking lot.

Overall space.

Poor preparation. Insufficient bedding. Wifi password was not provided and took a while to get back to us after we asked. Cooking utensils not well cleaned. Didn't see any dishwashing liquid. Shower gel was only quarter filled and has to get them to top up. Lightings are no good. No light at the entrance and room up stairs has 2 wall lights but one has no bulbs nor control. So it's a bit dim. No cabinet to hang our winter coats, just a laundry rack. The laundry dryer went out with error and the property owner didn't respond to our messages. We have to fix it ourselves by guessing the Japanese instructions to clear the thickly blocked filter. Parking space is quite narrow. Chromecast didn't work although mentioned with notice as available. Owner respond was fast at the beginning only.