The hotel was beautifully decorated and styled. It was immaculate and well presented. The staff were very attentive from the moment we arrived. Perfect location and we loved our stay.

I booked in as I had been hiking in Sapa and I was very exhausted and wanted somewhere nice to rest. I was so impressed by the size and fittings of the room it was so lovely and cool and fresh. I became unwell while in Hoi An and I was so glad to be staying here because Valarie helped me to see a doctor and I was also able to order some simple food from room service. Thank you for taking care of me!

Perfect location and staff went above and beyond to help. A special thank you to Lily and Joy for making our stay so enjoyable.

Good boutique hotel.

A bit far from the tourist points and old quarters

Breakfast is delicious

Nothing to complain. I like everything

The hotel itself is ideal if you want something comfortable with good amenities. It's slightly out of the old town, which may be good or bad depending on what you want, but it's about a 10-15 minute walk to the centre of the old town. The staff were very helpful and attentive, they could provide good local information when they were asked as well which was a nice extra. The room was lovely, as it was large, clean and unique in its design from other places we have stayed, which is refreshing. The bed was comfy, the bathroom had everything we needed and the room was well supplied with useful things (a sowing kit, cotton buds, bottled water, face towels, all weren't expected but were most welcome!). At one point we had a small issue with something breaking, but it was fixed immediately and with no stress or worry for us whilst we explored Hanoi. Hanoi is a loud city, and it can't be expected to be completely silent in the rooms, but we felt it was off the main roads and was set back from street itself in such a way that at least the noise of cars and horns was reduced substantially.

The food in the restaurant could be labelled more clearly (allergens, vegetarian/vegan).

Location, Service, Room Ambiance

no Fitness zone

Nice location, access to facilities of sister hotel next door. Staff was very attentive and service minded. Especially Valerie which suggested a great place to get Bun Cha.

Just beware that photos are overselling the rooms a bit.

The location is very close to the old town, convenient for most of things

Sound proof of glass doors facing the street should be improved

very clean and nice environment and great service staffs who are friendly and kind attitude

none

The hotel is super nice, great rooms, good breakfast, very friendly and supportive stuff. Häze was amazing. He helped us with a lot of tips. Also Lily and Perry were super sweet. We enjoyed our stay. The spa was under maintenance which was a bit sad, but they cooperated with a spa around the corner so we could still enjoy some spa treatments. The gym in the hotel across that you can use is great! Overall a very nice stay in a loud city.

The Spa was unavailable when we travelled there.

Its a cozy authentic place that I would choose over any hotel chain. The staff were friendly and helped us with our train bookings. I would go again.

The property is exactly what you see in the photos.

None

It is quite rare to find a place which can accommodate our family of 5 in the same room / connecting rooms and Le Jardin could offered us that. We were impressed as the hotel looks like the advertising pictures (for once!) and is such well-maintained. It is a very cute place (very Instagrammable :D ) which offers anything you need. We loved the vibe, the rooms (comfy and big), the restaurant didn't disappoint either, the professionalism and friendliness of the staff. Location is very good close to many restaurants, bars, shops yet the hotel managed to remain quiet. Breakfast is also not to be missed. We had a wonderful time at Le Jardin and will definitely come back.

Nothing.