Location

Rooms were not clean and carpets were stained and so was the bedding

Swimming pool, beach site, room, lobby bar.

When I arrived I've asked receptionist if I need to provide any details of my friend who was joining later, at 5am the next day. He said I don't need to do anything about it. Well, apparently I had to. I had to wake up at 5am to go and confirm his details. The next day I've asked receptionist to point me which exit should I take to go to the center. They've told me to ask Concierge - well, won't hurt him to point finger to main exit. So that in my opinion reception desk is a minus of this hotel.

great location on the beach with a great pool and beach club. breakfast included in the rate and incredible buffet.

service pretty chilly and the room had a musty moldy smell. I complained and the staff was not very sympathetic. they tried to address but didn’t really make a difference. we had two rooms for three nights at about $600 US per room per night so I really think it should be nicer for this price.

it’s location, the size of room, the very professional and efficient staff

the design of the terrace facing the beach was quite basic and needs to be upgraded

Food

Stuff

Amazing breakfast, very clean and nice hotel, good restaurants. The best hotel in Tel Aviv.

No valet parking.

convenient good vibe good food

it’s a little old still

perfect location, the room and the view are great excellent breakfast

the SPA needs to be refreshed. Saturday morning the excellent coffee is replaced by awful coffee pots. if you want an espresso you must pay for it at the bar of the beach (Does Shabbat = mean espresso is not free of charge on Saturday?)

Ok

Room

Great food , great pool and Avi and itzik and rest of team by the pool is amazing !! Elan and team in the business lounge also amazing.

I do not understand how one of the best hotels in Tel Aviv can put Zion at the front desk. He’s simply horrible. Zion is rude , belligerent and unhelpful. The concierge team is not too far behind on being unfriendly, almost belittling. The customer service team on the phone is sheer rude. Luckily the team by the pool (shout out to Avi and Itzik ) was amazing and we came for the beach , pool and warm weather.

breakfast was delicious. Love the pool area. Views of the Mediterranean are beautiful and excellent location.

nothing that I can complain about

Everything

Price

n/a

I couldn’t sleep in my room

I liked everything

Thanks to the team for hosting us again and again