Cleanliness , nice renovated rooms, location, employees

- food in the main restaurant is not of 4* quality unfortunately, poor choice - beach is not equipped at all, would be good to have at least a few sun beds there - loud music until midnight - soundproofing of the room is not very good

entertainment Lorena and Belinda were really fun and kind with the guests

The facilities there were great: the pool, rooms, patio...

Everything was clean but I have to say that some marks due to the humidity were still in the shower, if they use vinegar to clean it those marks will disappear.

Friendly and really helpful staff. A request made beforehand was gladly met and free parking onsite. The room with a seaview balcony was just lovely and the hotel's a short drive away from the 'town centre'. The breakfast in the morning had great option for all requirements. Overall, the other facilities seemed really good, unfortunately the weather was not on my side and was only there for one night so couldn't really utilise them. Gracias Hotel Cap Negret!

Great location and brilliant restaurant. Buffet style with so much to choose from 😋

Bar staff inside and out were very unfriendly to the point of being rude!

Breakfast of poor quality. It was okay if you were gluten free or vegan other than it was tasteless

25 Euro each charge for a basic buffet meal with wine

clean,helpful with great facilities

nothing

Great hotel on the beach and close to the town, also easy access to major roads. Very nice and professional staff. Excellent rooms and beds. Spotlessly clean. Shuttle bus to town. Good breakfast and Dinner buffets.

Deceptive big hotel, plenty of space, clean and lots of facilities. For cyclists the bikezone is a great space to store and sort bikes out. When we stayed, the hotel was comfortable with bikes in rooms.

With so many facilities, the need to buy water at dinner was odd.

room I stayed in was warm and clean and a good view of the sea

breakfast a bit chaotic

The location was perfect the breakfast was poor and food was cold

There were many cyclists and feel we should have been told this was predominantly a cyclist hotel

great comfortable bed, sea view with balcony and good fridge with free drinks

too many bikers, I had no idea it was a bikers hotel

The hotel kindly gave us an upgrade to a beautiful room looking out over the pool and sea, with a Jacuzzi bath. Very friendly staff, great location with ample parking and really good buffet breakfast and dinner. I hope we can stay there again in the future.

The location was excellent for us as it was situated near the major bike routes in de area : coll de Rates, Confrides, etc. Besides Altea is a charmy village on the coast.

At Christmas and New Year the hotel seemed victim of its own success as dinner was very crowded.

The view from the room was good. Belinda, who was part of the entertainment staff was brilliant!

We had great expectations, however, this did not come to fruition. We struggled to find adequate seating in the dining area. The evening entertainment was ok, if we could find table and chairs to sit at and mostly this wasn’t the situation. After 3 days following numerous requests the management opened the ballroom area for seating. This was not heated and most people chose not to sit in there! Insufficient heating in public areas for example the bar areas. Fortunately the weather was good during the day.

Location right on the beach was perfect and within walking distance from lots of bars and restaurants. Lovely shower. Excellent food, apart from no sausages for breakfast apart from mini hotdog type. Secure, free parking across the road from hotel.

Wifi was poor, kept losing signal.

Bath jets not working. Parking across from main hotel, not good.

location and quality of food

difficult to get out of car park because of busy main road