Location and facilities were amazing

Shower could have been separate from the bath

Location was really good & the room was very spacious & clean.

Bed was really uncomfortable, the phone made a noise all night & the tv didn’t work properly.

Great room, clean and tidy, quiet

Staff cancelled our room card while we were out for a coffee even though we still had an hour to check out! When I went to the desk for help I was told well what do you expect it’s almost check out time, I thought this was a very poor attitude and was furious to hear it!

Location.

Dear Radisson BLU Leeds Managment, I am writing to express my deep disappointment with my recent stay at your establishment. As a first-time visitor to Leeds, I had high expectations for a comfortable and enjoyable experience, but unfortunately, my stay fell far short of that. Firstly, I was dismayed by the lack of vegetarian choices available at breakfast. In this day and age, I expect hotels to cater to various dietary requirements, yet I found the options severely limited. Additionally, despite being a standard breakfast item, I was informed that poached eggs were not available, which further restricted my meal choices. Furthermore, the noise level in our family room was intolerable. Despite booking what was supposed to be a tranquil space for my family, we were constantly disturbed by the loud and offensive language of drunk individuals outside our windows. This not only disrupted our sleep but also created an uncomfortable environment for my family. To add to our discomfort, the sofa bed provided for my children was of extremely poor quality. The springs were so uncomfortable that they ended up causing back pain for my children, which greatly detracted from their overall experience, ultimately resulting in my wofe and I swapping beds over.  Moreover, I must express my disappointment with the lack of assistance from your check-in staff. Their unhelpful demeanor only added to the frustration of an already disappointing stay. Considering the exorbitant price of £300 per night, I expected a much higher standard of service and accommodation. As a hotel that markets itself as upmarket, this experience was a poor reflection of your brand and left a lasting negative impression on my first visit to Leeds. I urge you to take immediate action to address these issues to prevent similar experiences for future guests.

Nice decor, friendly and helpful staff. Very quiet and clean room. Excellent location for the First Direct Arena. I’d warmly recommend this hotel and would be back.

Really clean

Nothing

I like the space , comfortable

I didn’t like the heating on the room , the air con didn’t work properly. And the colours of the hotel, very dark.

Location