Optimal position, very big rooms! Most comfortable beds encountered during our trip to Japan

This hotel is nicely situated in the Haneda Airport and was very convenient.

Very convenient for an over night stay to sly out the next day. Comfy room with good amenities.

Convenience

No

good location

bad wifi, bad aircon. someone had to go to the room to fix it

room/bathroom both clean & spacious

breakfast is expensive

The location is in the Terminal 2 Haneda Airport. It is hassle free for guests who have an early flight.

One of the staff showed unfriendly and tension face. Hotel interior is old and not clean. The water traces on the table was visibly seen when I was putting my things on the table. There is a kind of “old and weird” smell in the room. The bathroom too had urine smell from the toilet bowl. Toilet paper could be seen in the toilet bowl. It was not cleaned properly. The mattress was hard, I could felt the spring underneath with my hand. To make my sleep comfortable, I had to move a comforter from the other twin bed to my bed as a topper.

the staff was amazing. I lost my passports and they called everywhere in the airport and all of the bus stations to locate it. they let me check in without my passport knowing my situation and helped arrange a taxi to pick up the found passports.

the beds are hard but this is standard in Asia. just be prepared.

location was very convenient

no issues

Perfect hotel if you need to leave early the following day on a domestic flight. Very confortable and excellent soundproofing. Plenty of dining options in the terminal.

Nothing negative to report.

Convenient location and very dedicated staff. Also, quiet and very thoughtful amenities unlike most American hotels.

Great convenient location - easy to access arriving late at night. Food still available at restaurant despite late arrival.

Rooms are small - great for a short stay, but would be difficult longer term. Limited view from windows.

Good access to ANA check in, but we were flying with JAL Shuttle bus was easy to work out.

location

refrigerator is not cold

it was very convenient to access to the airport and also use the luggage cart from hotel to the airport

There was a small rubbish by the toilet the staff wasn’t Knowledgeable.

the property had all the toiletries to make us comfortable, which we appreciated very much. water and coffee to make our own coffee was very helpful. we also had pajamas and slippers to help us make more comfortable and enjoyable stay. appreciated all the nice touches very much. the view was absolutely incredible- views of the planes and take off. so wonderful for the baby to see as well.

we did not know how far the hotel was from the international departures- it was actually very far. we had to take a shuttle with all our luggage both ways before checking in, we used the hotel to rest before our long flight that night. but it was worth it because we got a shower in and some rest. would do it again.