Great big room with a big balcony. Decent SPA.

Wanted a double bed, but we got 2 single beds next to each other and the mattresses kept slipping away thus making one of us always falling into the whole between the 2 mattresses. The address from the navigation first got us to the other side where the place looks deserted and empty, kinda upsetting and weird if you arrive there first, but if you follow the signs and get to the other side is fine and welcoming in a way.

So so…

The hotel tried to charge me when I had already paid with credit card via booking. At the end they didn’t made us pay twice but they caused a unnecessary stress. The room was without fresh air also the room didn’t smell very good. Some part of the building is under construction. The staff were nice if we don’t count the confusion. The place has big potential but needs changes.

the location is great in terms it’s close to the ring road and easy to access, with parking space. Also few good restaurants near by.

Rooms used to be more clean and more comfortable. Breakfast is OK-sh

A lovely swimming pool Hotel conveniently positioned for travellers passing through

A lovely swimming pool Hotel conveniently positioned for travellers passing through

the staff immediately accepted my request to meet our needs. thank you very much;good breakfest,execelent confort of the room

The bed was comfy Reception staff very nice kids, with good English

The entrance from the highway extremely bad, you dont know how to enter the hotel or where to park! Beware! You have to go down in a narrow space to find the parking on a lower level No smart tv, no netflix, very small tv Smell of painting from renovation everywhere No water, juice or beer in restaurant, only spirits Restaurant staff dont speak english at all Very poor internet, keeps disconnecting all the time Loud noise all night long from cars 2 phone numbers, only 1 working

Great staff, great facilities and big room. Anna was incredibly helpful with all my questions and even reuniting me with a lost item! Great service.

The property is still under construction but that shouldn’t put you off.

Good breakfast, good spa/sauna and pool area, attentive team of staffs, specially receptionist Anna.

Restaurant is working only for breakfast, not many restaurants in a walk distance.

The SPA is really good! There is a lot of equipment and a great variety of saunas. Besides, the massages were very good too. The reception /bar staff - one person is doing both jobs are really professional.

The breakfast- the second day of stay the milk had an awful taste and smell. The croissants we received the first day, just missing the second day.

Нищо . Notnig

Всичко . Everything was grose

quiet hotel

nothing was bad

The hotel is nice actually, a litle bit older already, so some renewal will be very good step ahead. But in our 2 bedroom apartment everything was OK - nice kitchen, glasses, plates, etc. Thank you for the welcome package - some snacks, wine, chocolates, juices, mineral water. We were there late in the evening, with 3 children, so it was really a nice surprice! A lot of different type of tea and coffee in the apartment - free of charge. Two large bedrooms in the apartment, each with a bathroom. Nice living area. A lot of balconies with view over Sofia. SPA center has 3 types of sauna, large relax area with great swinging beds, steam-room, jakuzzi and not small swimming pool. The swimming pool was clean enough but jakuzzi - not. At the second day we saw that the personal is starting to clean it and to change the water inside. The personal, especially the lady at the reception is very polite and helpful. The underground Parking is large enough and free of charge. Easy to go in and go out.

More light in the hotel at all is needed. It's too dark. In the SPA - no light in the steam room. The breakfast needs improvement... It's too basic.