Excelente servicio

N/A

I loved everything about my stay. From the checkin, to the room, to the pool and the terrace next to the poolside. Everything was nice and clean as well.

Not many options for breakfast.

Very nice location. <20 minutes from El morro and Convention Center.

Everything! Is our 2nd time staying at the hotel. Room was clean and spacious, air conditioning was working perfect. Hot water 👍. And the breakfast was really good. And very friendly staff. Looking forward for the next stay.

I couldn’t say cause for us everything was fine.

The staff was very friendly and helpful. Very good sea view.

The closet doors not working well. The food vending machine was not working.

Pool, was nice, quiet area. Needed a place to unwind and it fit the bill

No access to beach across street

Satisfied

Satisfied

clean

no refrigerator at room.

the staff was very friendly and helpful. The room was spacious and comfortable.

the bathroom window had a tear in the net and bugs were coming in.

I like how close everything was how clean it was

It needed a jacuzzi or at least a heated pool the sun doesn't hit the pool enough to warm it up

Breakfast.

Parking.

Front staff were awesome

Breakfast was average

Very nice welcome at check in, helpful people, very caring, extremely happy with that. This is what I call extreme good service. No nonsense, no fake, just helping with the things that matter. Explanations, billing, room key, late check in help, everything made simple and cool. Very important to receive such a welcome, makes me feel at home.

Breakfast is atrocious. American breakfast, can only be worse if it is made English breakfast. Puerto Rico is an island full of good food. No reason to make breakfast so disgusting and factory standard.

The location is nice since it’s close to numerous great restaurants like La Cabana and The Catch. The free breakfast was pretty good and the staff were always willing to provide amenities at a moment’s notice. There’s also free parking and the staff was extremely accommodating. In fact, they made my stay better given the deficiencies. They deserve huge raises.

where do I start. I chose this hotel based on the pictures. Its in front of the beach, which made it charming. However, what the pictures don’t show is that there’s a major highway in between the beach and the hotel. The vehicles can be quite loud and, as a result, I would be woken up around 6am. The bed was also uncomfortable and there are numerous pigeons on the balcony. The staff offered to move us but there’s no escaping the car sounds. The parking is very tight so beware if you have a rental. There were also parties on Friday and Saturday that made it difficult to sleep.