Centrale. Nella media

La poca assistenza dello staff post check-in. L’orario di apertura del bar per la colazione (troppo tardi) poco compatibile con una partenza mattiniera

The hotel has simply the best location -in the heart of Valencia. We were delighted with a breathtaking view from the terrace and beautiful and modern room. We enjoyed our stay very much. I definitely will recommend it!

It was a great location (i.e., right near the main cathedral), the staff was very accommodating, it has a decent restaurant, and the shower was exceptional.

The Wifi was acting a little funny, you have to walk through the restaurant to get to the hotel reception which is a tight squeeze with lots of traffic, and the hallways and passageways are a bit run down (although the room is updated).

Staff was very accommodating and the room was very comfortable. Bathroom in the room was especially nice.

Great location; friendly staff; and they made my little girl’s birthday extra special as they prepared balloons in the room upon request.

Wifi issues, but nothing too concerning.

Location. Staff and price.

Very small room but sufficient. Last day 8 had water leaking from the roof. But didn't bother me as it was few hours before checking out. Hopefully they repaired it.

Clean. Nice peoples. Good location

Beautiful view from the balcony. Very nice stuff

mold in bathroom chemical smell

Perfect location and very friendly staff

Nothing apart from inconsistant shower/fridge top -ups

Location

Room was small

Perfect location! Our 'suite' was very cute and spacious and it was great to have a private terrace with a lovely view. Staff were very nice and helpful. I didn't have time to try the jacuzzi but it looked very welcoming.

The suite was a bit strange in that it had very low ceilings so not ideal for a tall person (my friend) but the towel rack and clothes hangers were too high for a short person (me). The airco dripped ... the whole way into the bedroom below so I had to stop it ... not ideal in 35°C heat. No reception staff after 18.00, which means that the restaurant staff had to deal with my check in ... I had to wait for 20 minutes to get my key as the waiter was dealing with the resto customers as his priority. The lift was also painfully slow.

excellent location, lovely staff.

nice quiet location on tree lined street easy walk to town and seaside. nice library room to enjoy

the rooms were rather on the small side

great location and good value for money room. friendly staff.

Nothing

Perfect location, comfortable beds, soundproof room

The bathroom floor and shower were dirty with hairs from previous guests, the sink was clogged and took a while to drain the water, the smell of the cleaning product used was incredibly strong

In the very center of the old town. Very comfortable beds. Very friendly staff.

I had a room in the first floor and it was quite noisy. The Windows facing the road are well sound isolated, but the door to the floor is not. Up to just after midnight when the restaurant on the ground floor closes it was quite noisy ...from 1:00 to 8:00 very quite.

Nothing

Avoid this hotel. It is exceptionally badly run by fraudsters. Due to poor communication we were unable to access our room on the first night and were stranded in Valencia, having to find an emergency hotel in the middle of the night. There was no answer from the emergency phone number to help us. The next morning the receptionist assured us we would be refunded for the lost night's stay but of course now we are safely back in the UK the refund has been refused. So we have been lied to on top of everything else.

Great location in old town, close to everything. Quaint but modern rooms over a pleasent restaurant

Smallish rooms

Excellent location, right in the heart of the plaza. Very clean and modern room. Room felt spacious. Beds and pillows extremely comfortable. Having an air con and lift was great for us. Windows were very soundproof, was not disturbed at night despite being so central.

Loud scratching sound when opening bathroom door (may need oil). Having to enter via the restaurant. As felt bad walking into restaurant/ past dining guests with our own food but staff were always friendly when we did.

location and staff

Location, good bar/cafe, staff exceptional especially Phillipo, Davy and Benni.

Room little on the cramped side but to be expected for price and location.