Property is centrally located

It’s is very outdated. The door to the balcony should a screen door. We requested milk and none was delivered and we had to go get our own, which we didn’t care about but don’t say something is there if it’s not

The location is amazing!

The accommodation is extremely run down. Many of the facilities were closed. The shower rail was rusty, the shower curtain was mouldy and the bath had hair in it. The mattress was so soft that it was uncomfortable.

Service

Not clean

Excellent location. Short walk to beach and shops.

Steps to floor unsafe as bricks make up the steps and rail was at a height best suited to young child. Whilst we had a private balcony only one chair was supplied and it was in a state of disrepair. Car parking and surrounds were not good and not good surfaces. The venue did not live up to photos on the website. Yes I chose this venue based on price but even so, it could have been better.

Close to Waterfront and Main Street

Bed room was extremely old that it looked unclean but for the most part it was just wear and tear There was no visable signage - what was there was kicked in and graffitied There was alot of people hanging around that appeared to be durnk or High, lots of screaming and fighting There were permanent residents with rooms that were unseemly and really loud music

Probably the location, though it was not as convenient as I expected.

Hardly anything was likable for a comfortable family stay. 1. Requested for an early checkin (2 PM) with a 3 year old kid but was denied stating room is not ready. Understand that it's up to the hotel, but we just wanted to keep the bags and move out for lunch. 2. No elevators in the property. When we checked in we had to go 2 floors on the stairs with an aged person and a kid who had a hard time going upstairs. I immediately requested for a room at the ground floor but was told all rooms are booked. 3. In the room only one AC remote was provided. When I called the manager I was told both AC should work on one remote. Not sure how that can happen with both AC of different make and the remote linked to one. Hence the other AC didn't work. I am putting the pics for evidence. 4. Room door, cupboards, drawers were broken. Bathroom door was not working properly and anyone using the bathroom was not able to open it from inside and someone needed to push it from outside to open it. 5. No plug point in the room. I use a CPAP machine at night and was unable to use it due to lack of any place to plug in my machine. Due to that I couldn't sleep properly at night as well. 6. While tea coffee sugar was provided there was no cups/spoon/stirrer to use. Not even a bottle of water was provided. 7. Since the room was not ready we were denied early check in, so we went out and checked in at ~6 PM. And still there was towels all over the room along with broken blinds, spiders and as I pointed, no cups. Only two glasses were provided. I felt as if the hotel was being renovated and they just gave the rooms to the guests when the option arrived. No one deserves to stay in such a room with this kind of facilities after paying AUD 250 per night.

Location great

No soap or spare toilet paper in unit

Awesome location Ocean views Pubs/clubs

Poor customer service Paint peeling off bathroom walls Glass door didn't lock.. Tradesmen painting until after 10pm at night