Location good for car drivers, Breakfast, good well cooked large selection of food, lovely grounds, Very good carpark, bed was comfortable, towels nice and soft, friendly, Staff friendly & helpful

Our room a little "tired" in places We booked a "Superior" Double Room. Which we were a little disappointed with. On arrival to the room, 1. We had to ask for the damaged chair to be replaced. 2.The Tea making facilities, had only 3 teabags and insufficient milk 3. There were no Toiletries in the Bathroom. 4. There was a huge crack in the bath panel, 5.The Toilet roll holder was missing ( toilet rolls placed on the shelf. 6. Everytime we opened the Bathroom door there was a loud bang from the light panel in the ceiling. 7. The Room door would not close securely, had to pull it shut each time. 8. External & Internal door handles loose. 9. I wonder if there had been pets in the room as I noticed what looked like dog hairs on my slippers.

Pluses: - Bright, welcoming reception, manned 24 hours so no problem with arriving alone, late at night. When I thought my room door didn't seem to lock, the helpful lady from reception came all the way up to my room to show me how it locked (top tip - don't use what looks like twist lock on inside of door-handle). Also showed me to a room where I could iron my outfit for a wedding the following day. Really kind and helpful. - Clean, comfortable single bed - why have enormous double sheets to be washed after a one night stay? Not very eco-friendly. Almost nowhere offers a single bed option. Perfectly adequate. - A window that opened properly - a true rarity in any hotel these days. I may indeed throw myself from it, but why have no opening windows, denying fresh air to all, in case one person is feeling suicidal? Utter nonsense. - The means to make two cups of tea in my room and a perfectly adequate and clean en-suite. All for £49.50. Proper bargain.

Internal corridors were a bit tired and pillows a little musty, but these are small things for the price paid. Lack of decent lighting to do make-up but frankly, I've stayed in £200/night hotels which fail in this department. Moody lighting is all very well but a well-lit mirror is a marvel rare to find.

Basic and dated room.

Excellent condition and comfort of the hotel had to dash early so was not able to try the breakfast.

Nothing absolutely no complaints

Location and breakfast and spacious around the breakfast area 👍

There was a damp smell soon as we entered into our room and noticeable damp on the ceiling bedroom just by the entrance of the bathroom unfortunately, mattress was too hard to sleep on too firm sorry but other than that a good size room generally.

The bed was very comfy

The shower. The fact you could not pull it off the wall 😪

the hotel was very clean and the staff were so friendly and helpful.

no negative comments at all

Was given an upgrade - Hotel reception / staff exceptionally helpful and polite.