The location was perfect. Central to everything. It’s beautiful, clean, friendly staff, responsive

There was no microwave in the room, no toilet cleaning brush, view not as nice, hidden cost of parking

hartelijk ontvangst, fijne mensen

We kregen een andere kamer, waardoor we 2 gescheiden bedden hadden, na aandringen kregen we wat wij geboekt hadden. De badkamer. is zo klein dat het het net geschikt is. voor 1 persoon. Het oogt mooi, maar alle faciliteiten (wc beneden vallen uit elkaar en zijn veroudert.

It is very clean and close to various attractions

Location

Location

Great location, great rooms, excellent staff

Central for me

The smaller rooms and the toiletries such as shower caps were not in the rooms. One must ask for it

Very accommodating staff, Great rooms on last two nights, good facilities. Bar in lobby is good.

Location was not what we had planned, away from the V&A. The steakhouse next to lobby is not very good.

Nothing much - really doesn’t live up to the Marriot standards

Poor value for money, tiny room, noisy hotel, poor housekeeping (no body wash / shampoo in shower container & window blind Brocken). Late check out requested when the reservation was made and asked for again on arrival (told to ask in the morning) - did so and got a very in accommodating response (doubt the room was to be occupied on a Sunday afternoon). Just wanted to shower after completing the marathon!

Great location, one block from Beach Road, Seapoint. Personalized service from the doorman, reception, bartender, housekeeping and the breakfast hostess, Maureen, who from day one remembered my room number and what I liked for breakfast. All staff were friendly and very attentive. Very close to hop-on hop-off bus stop.

Single (queen) room was a bit small, but very comfortable and met all my needs.

Easy accessible and central

The facility is old and needs maintenance

Friendly staff; it was clean; and accessible

The balcony was so small the we could not sit there.

It is close to the ocean and clean enough. Deluxe rooms are spacious and comfortable. Standard rooms are not worth the price. The bellhop who helped us when we first arrived was lovely but I, unfortunately, didn't get his name.

The staff did not give me the correct information regarding the airport shuttle. While we were there, a whole class of students were staying there and making a massive noise late into the night, when mentioned to the front desk this was brushed off as nothing. The breakfast was not worth the price and the only available alternative at the hotel was a spur.

The room was NOT the room advertised as the pictures were different, VERY small, felt like a jail cell, so small that the toilet had no toilet holder or toilet brush. Only one small soap was supplied, towel hooks were loose, bathroom was so small couldn't move around. DON'T book, Kings hotel, Radisson Blue, Signature Hotel, Sugar Hotel, and a lot of other hotels are far better. We live in Franschhoek and we frequently book hotels in Cape Town, this was our worst experience in 13 years. STAY AWAY, NOT WORTH THE MONEY, BIG DISAPPOINTMENT

Employees Very Small Room Very small Bathroom No shampoo, shower cap etc etc No toilet paper holder no toilet brushes

Cleanliness of toilet and shower

easy access to all the attractions

the staff from the moment we got them the hostile reception throughout the stay was not happy at all with the attitude of the staff even the ladies at the dining room were hostile this really made the stay there horrible and for that reason I will most likely not come back or recommend

Everything! The staff , location , breakfast . everything was so easily accessible from the hotel. The staff were so warm and welcoming. The manager was so cooperative. I enjoyed my stay.

When making reservations online, I know what I am expecting when I arrive to the day of checking in. ...... not anything different. Please stick to what the client makes a reservation for.

.

.