Handy and always accessible. The main person in charge in the office was always obliging nothing a problem. Would recommend to anyone , not flash , short on towels but 👌 . Excellent handy Restaurants, and hop on n off buses good .

Mattress and pillows were very hard

Mostly location more than the apartment itself

Wish there were more blankets and access to towels or if there was a cleaner that did a round every couple of days to see if we needed more towels. The bathroom door was broken so leaked water EVERYWHERE each time we had a shower and we had to use the towels to mop the floor after each shower and had to continue to wash the towels. Lucky there was a washing machine and dryer :)

Location, space, car parking

Some of the cutlery was dirty, there were no containers to allow use of microwave, there was no detergent to allow use of clothes washing machine, shower leaked heavily on to bathroom floor

Roomy apartment, close to the city and cafes/restaurants

The gentleman at reception was lovely! So kind and easy to talk to. The check in was simple and quick.

The bathroom was just a bit dated with mouldy grout but that happens over time. It wasn’t terrible by any means. Was still a pleasant stay. The air conditioner was also making a terrible high pitched noice when I would turn it on to heat up the room. Room 104.

Verry private

Nothing

Lack of communication left us homeless for first night somebody should be in call for late arrival

Blind in lounge not working, loose shower rod, No coat hangers in very small bedroom.

Great location, right next to Hutt St with its free bus, food shops etc. Very close to an IGA and a few blocks from the markets. Friendly staff. This time we were given a disabled friendly apartment, which I was impressed to find that they have, though I hadn’t notice it advertised as such.

Previously we stayed in an upstairs apartment, which was great. This time we were in one of the cheaper, smaller downstairs ones on the ground floor, tucked into the back corner of the building,. It didn’t get any natural warmth despite having a small, enclosed courtyard because of the surrounding structures. Our biggest issue was the noise of people coming and going from outside to to the lifts til about 2am, amplified by the tiled corridor. Something that sounded like a security box near the entrance also beeped a lot of the night as well. I do acknowledge that the corridor noise was considerably quieter in the bedroom than it was in the main room due to some smart floor layout, but the sliding Japanese screen which served as a divider between the bedroom and living area did not block it out completely. A sign at the entrance or near the lifts asking people to be quiet as there are apartments at this level may help, as it isn’t obvious that they are there. We also had an occupant in the upstairs apartment who started the washing machine and dryer directly above us at 4.30am, which was quite noisy. I was a little surprised that there couldn’t be allocated hours for such activity. We did not experience any of these issues previously in the upstairs apartment upstairs, so next time I will make sure I get one of those.

Convenient to the hospital

The hot water took too long to come through for a shower

It was good for money and was a good spot 👌

location fantastic room was clean and comfortable

bathroom stunk even leaving the fan going felt sick going for a shower, no parking, after you pay a premium for accommodation then required to pay extra for parking couldn't turn air conditioner off battery's flat and one remote for two aircons

Great location with the bus stop just up around the corner. IGA not too far to walk & Bottle shop a few blocks away.

Having to pay for parking per night even though it was attached to the Apartments

Clean room with washing machine/ drier. Handy location.

Kitchen utensils a little sparse.

it’s in a very quiet area and some nice shops just around the corner

nothing not to like I thought at first we were too far out of town but a free bus takes you all around the city very convenient

the location was perfect and under cover secure parking gave peace of mind.

The property requires an extensive clean top to bottom and refurbishment of the bathroom. The apartment was booked for four people, two forks and one knife was not helpful. The shower had an empty soap container so we had to buy our own soap and two rolls only for six nights could have been fine if Hume actually serviced the apartment. We asked reception for fresh towels and as we were going out kindly requested to have them delivered to our room. At 5pm our dirty towels were still sitting on the bench where we left them for easy collection. Even the blinds for the reception door are bent and buckled so first sight is a poor impression. The second bedroom does not have the capacity for fresh air as the building design has removed the concept of an open window.

location

the fold out bed was uncomfortable with inadequate bedding

Wanted to cook meals but there was a small pot not big enough and a very small damaged frypan scratched everywhere. We asked if we could get anything else but they said no so we couldn't cook anything...great !

The location is perfect for an inner city stay. It's convenient to everything with cafes and a park nearby and easy walking distance the city.

The mould in the shower on arrival was disgusting. I have never stayed in accommodation EVER that has not been cleaned like that. The bed was only half made..the bottom sheet only went halfway down the bed so you were actually sleeping on the exposed mattress. And the security of access to the carpark was unsafe..because they had apparently "run out" of remotes we had to get out of the car..lock the car..walk across to a door to let ourselves into the carpark...activate the roller door..then get back into your car before you could drive into the carpark..we have stayed here before and never had these problems. It was incredibly disappointing

location was great and close to an IGA and some good coffee shops and restaurants

Had some maintenance issues within the apartment, also shower had some mould.

Convenient location, close to grocery store. Roomy apartment with balcony

Had to ask for extra coat hangers and missing hairdryer. car parking charge.

Good location, comfortable, fast internet, relatively quiet although noise from the car park for the lower floors at the read of the property can become problematic. During our stay there was one woman who talked loudly and incessantly one night from 1.00am to 2.30am somewhere around the car park area.

Whilst listed as serviced apartments the service is only once in 7 days. No vacuum small or otherwise in the apartment to clean up crumbs etc. and very short on dishwashing liquid. No drying rack for towels (not replaced in 5 days) on he balcony of room 102 unlike other apartments. The large rubbish bins at the rear of the property were full to overflowing. Parking is expensive at $20 per day.

perfect location, only few minutes to city center and major attractions

Baby cot which was confirmed by Hotel wasn’t available on our arrival. We found out it at night on arrival but luckily we were able to organise a mobile cot, otherwise would have been in a big trouble with our 18months old. Informed on this to hotel via booking but till the date no response or apology from hotel management. Very disappointing customer service. Smelly garbage bags piled up at the exit towards parking, rotting there for days. Rooms were not clean, dust on floor and appliances.

Great location, close to free city loop buses. Close to cafe's and restaurants. Apartment spacious, full kitchen, laundry. Would stay again. Wi-Fi and lift.

Nil