Very nice hotel in a convenient location. Room on the 5th floor was very quiet and the staff were all very friendly.

The hotel itself is beautiful, clean, and very well located next to the train station. However, the room was very small, too small for a couple with low ceilings. Whilst the description stated that it had a business center it did not. There was no room in the bedroom to work, and the lounge was not ideal as they had no proper space or tables. Not a suitable hotel for business people. They did had a coffee machine in the room which I love, but it didn’t work. They did not offer tea, and there was only two small milks so not enough for more than one drink. Strangely even though we were a couple they only had one biscuit seems a strange place to scrimp on. The soaps and shower gels etc were very good with a lovely smell. The bathroom had a fantastic shower. They offer beautiful bathrobes. I would recommend they look at the towels however as there wasn’t one I could use for my hair. The receptionists were young and inexperienced. They offered a basic level of service. Overall, for the price, I wouldn’t recommend this hotel, especially for business.

First class hotel,location close to King Cross/Euston Stations.Excellent service from friendly and professional staff.

I liked it’s proximity to the train station, unfortunately St. Pancras/Kings Cross attracts some undesirables but as long as you’re not wandering round there in the early hours of the morning it’s manageable

During my recent stay at the Great Northern Hotel, I was reminded of the true essence of hospitality. As soon as I stepped into my room, I was met with a delightful fusion of classic charm and contemporary comfort. Waking up to views of the bustling King's Cross St. Pancras set the tone for my London adventures. After a long day of exploring, returning to the plush bed felt like a dream. Breakfast at the on-site restaurant? Simply divine. But what truly made my stay special was the staff. From personalized recommendations to ensuring I had everything I needed, they made me feel right at home. Every time I recall my London trip, memories of the Great Northern Hotel will be front and center. I can't wait to return.

The room size is really tiny regarding the price.

Clean but tiny room with precariously low ceiling. Slow wifi and faulty TV. It was very convenient for an early Eurostar with terminal just across the street, but I can't think of any other reason you'd want to stay here.

Room layout is odd, with the bathroom providing limited privacy.

Perfect Location for access to St Pancras. Hotel & staff were excellent! Loved the brownies, etc left for us in the pantry next to our room.

Great location and lovely stuff. But for the 3 day stay we had Faulty Towers experience starting with them tying to initially put us up in a room for disabled ( with a very basic hospital style bathroom), then safe was not working, restaurant was not open, room service did not have the wines listed on their menu and in fact the reception had no idea what wines were on offer. Safe got fixed but then stopped working the next day and we had to wait for reception to come and open it for us. Then they had to come every time we had to open or close it. We were only informed that there were tea and coffee facilities at the end of the corridor the next day, after calling reception and asking why there was none in the room. When the restaurant opened the next day we went for dinner and waited over 1 hour for the meal to be served. And beware of the "king size bed" . It's UK sizing not international as one would expect from an international chain ( Marriott). The staff were charming and apologetic, offered us free drinks and discount on our meal. I do not regret staying there but it did cause unnecessary stress and disruption to our business trip.

This property was perfect for my first stay in London, the location could not be better with the subway and the train station literally just downstairs. There are so many restaurants within walking distance and because there are so many people around it feels very safe even at night. All the staff were very nice and accommodating and were very helpful to any questions I had. I would stay here again in the future and recommend it to any one of my friends & family.

Superb location for Eurostar. Property of decent quality & condition (as it shold be at that price). Help-yourself pantry a nice feature. However, overall feeling: impersonal, soulless & insipid

The staff were excellent, hospitable and very accommodating. It was easy access to train stations and the restaurant was delicious

Poor value for money as the room was tiny and bathroom poor. The bar is extremely rowdy. Even though there were two staff on duty at the restaurant bar (where we had a table booked) they would not serve us a drink in the upstairs lounges where it was quieter. We had to go down to the bar, purchase drinks then take them upstairs to the quiet lounge.

The hotel is beautifully maintained and spotless. The building itself is well over a century old, but the interiors are modern and exhibit high quality. My room was comfortable and quiet, and the staff were friendly and helpful. The location is also excellent, as it is literally next to the Kings Cross and St. Pancras underground stations with their direct access to other parts of the city, Heathrow Airport, and the Eurostar. I definitely would recommend the Great Northern Hotel as a place to stay.

The hotel was clean and quiet despite being above a major train station. The pantry at the end of the hallway is a nice touch. They have coffee in the room, but no tea? It's London, why not a few bags in the room? The largest room only had the little settee, even for a couple, it was not enough, one more chair in the room is needed. The bed was like an ironing board. The bathroom is less than a foot away from the bed. The bathroom doors were two mini french doors with frosted windowpanes, except you could still see your partner on the throne. The lack of a fan to turn on could be a problem, I know I used the bathrooms in restaurants and attractions to avoid using our room one. The double shower was roomy. Area has many restaurants, but lacking good breakfast options. Rails is a disappointment at breakfast and dinner, would chose to spend my money elsewhere. German Gymnasium across the street is great. Hotel staff is nice, our room was ready early.

I loved the understated elegance of this hotel. The couchette room was perfect for 1 person, beautifully furnished in an art deco style with nods to the hotel's history. I liked the pantry at the end of the corridor, where there were two coffee machines & kettle, plus homemade chocolate brownies, chocolate bars & apples. There was no kettle in the room, but it was no problem to walk along to the pantry in robe & slippers to make tea in the morning. The pantry had just been cleaned & was spotless, although I didn't see anyone else using it. After I returned to the hotel at night, I found that someone had closed the blinds, turned the bed down & left a bottle of water & chocolate, which was a nice touch. With a late checkout at 11am, it was blissful having a relaxed Sunday morning lounging in the comfortable couchette bed. The bathroom was small but tastefully decorated with a large walk-in shower & rainfall shower head. The hotel's toiletries are divine. The hotel staff were really kind and helpful, and looked after my suitcase while I did some shopping in Covent Garden (15 mins on the tube). The only downside was that I did hear noise (trains?) late at night, but put some earplugs in and it was fine. I was also woken by early morning light, so blackout blinds might have been a better option. In any case, I had a wonderful stay and will definitely be using the hotel as a base for future to trips to London.

Lovey accommodating staff. Also really loved the pantry such a lovely touch to the hotel. Rooms are quite small for the price. Might also be a nice touch to add pastries in the morning to the pantry. Room rates are expensive and paying for breakfast on top is quite a lot. Overall lovely hotel and location though

We rode from Paris to the St Pancras / Kings Cross Train station. We literally walked out of the station and across the street to check in! Easiest transfer ever!!!

Early check in and baggage storage was good

staff was friendly and room clean

Nice little room right at the heart of Kings Cross at Pancras. Book the breakfast! The English breakfast is fantastic. I actually chose this hotel because of the good reviews of the breakfast here, and it is great indeed. Everything is perfect, especially the spiced sausage and black pudding. Nowadays most of the so-called full English breakfasts don’t even include black puddings and it’s my first time trying it. The brownies in the hotel pantry are actually good! Feeling addicted… is this heaven? Next time I should probably request a room further from the pantry to do some exercise on my way to snacks. The restaurant and hotel staff are all war and friendly. Sometimes the housekeeping staff will knock at your door but don’t be annoyed they are just giving you more water (hydration in the air-conditioned room) and checking if things are all right. The rooms are clean and quiet. I’ve been to the other Marriott across the street, which was also wonderful. Great Northern gives a more homely, cozy, relaxing feeling in comparison to the (former) grandioseness of the St Pancras Renaissance. I fell in love with both and will stay for various occasions/moods.

Beautiful hotel

Great location - friendly and helpful staff - clean rooms

The room was very nice and comfortable but very dark and there was a noise in the bathroom all night like water filling up something every couple of minutes.

I had a great stay! Very convenient to the tube and the train.

The front of house staff were amazing - knowledgeable,polite and always with a friendly smile. The ambiance was very nice,good lighting and excellent carpentry/woodwork design around the building. Food and beverages were superb. Location very good ,handy for almost everything.

I arrived at the hotel late and the main entry is locked, which need to call the hotel to open the door for me

Friendly reception. Lovely room with a nice view. Pantry snacks were appreciated !

Friendly staff and very clean. The location is amazing.

It was so convenient - very very clean - the staff were superb & friendly - highly recommend

Beautiful Hotel, lovely restaurant, food was great. Location was perfect for exploring London and our onward journey to London Heathrow.