good

Perfect bed and nice service

Every time I tried to use the onsen for 5 nights in a row children were in the onsen talking, running around, splashing other patrons, nobody said or did anything including the parent(s) but it totally ruined my experience and is a pretty fundamental violation of onsen etiquette. Otherwise typical / serviceable 3 star experience, not the nicest part of Sapporo to be staying in, I won't be coming back to this particular establishment.

The room is spacious and clean. There is a public spa at B1, where I can relax taking a bath.

A good stay in bustling Sapporo. There was some construction on the front façade, but no noise inside. The onsen (hot bath) spa was very welcome!

The hotel is in a good location which is near Sapporo subway station exit 23 (which has an elevator). It is within walking distance to multiple tourist attractions, such as the Nijo Market, old Hokkaido government building, and the clock tower. There is a restaurant which opens till late, and there is a Seico convenience store across the road.

Good budget choice for twin accommodation. A bit inconvenient to find best to use surface streets not google maps underground the first time getting here. Breakfast is great value.

Great value for money. Very clean room and friendly staff. We travelled with a 4-year kid. Although they didn’t charge additional fees for the kid, they still offered kid’s slippers and toothbrush. We’ve travelled a lot and stayed at many different hotels. This is the first hotel that offers an additional set towel for our kid. We really appreciate it.

Good

It was clean and convenient. The breakfast not being a buffet was sort of disappointing. If i didn't want a Japanese meal I was stuck with a fried fish that was pretty heavy for breakfast.

Great value for its price. Room is new with reasonable space, condition is good and room is clean. Breakfast is decent quality, and the big spa is definitely a plus.

Very walkable from Sapporo JR Station. Also walkable to Tanukikoji Shopping Streets 1-7 and also walkable to Nijo Market and Clock Tower etc. Also just next door to ANA Crowne Plaza where the Airport Liner bus service is available! Love the toiletries (all the shampoo, soap etc are wonderful and of good quality). Also super appreciate the fact that there is free spa! Omg it soothed our aching bodies (from all the >20km sightseeing walking days) so well. The free ice cubes beside the vending machines and the hot coffee/tea corner in the B1 lounge were also such delights. Really enjoyed the stay here. All the staff were so helpful too; they were ready with answers and even full colour printouts of information for our enquiries. Very pleased with this hotel!

Small room but good function

Amazing staff and front desk. Nice amenities including spa. Nice firm bed.

The place was very clean, and the staff were all very polite and welcoming. It is a 5-10min walk away from the train stations, and there are multiple restaurants and convenient stores nearby as well.

Pretty good place! Good for value and convenience for everything. I am mostly satisfied, except for the little noise between floors.

The property is about 5-10 walking distance from Sapporo station, either take the East gate exit or the underground walkway through ESTA building. If you choose the latter, take the exit 22 for stairs or 23 for elevator in case you are with luggage. The room is clean and comfortable but wifi didn’t work well during our stay. Overall easy access to public transportation and is also within walking distance to both main stration and Susukino area.

I was pleasantly surprised by the high quality service and amenities. The public bath is very relaxing and the library has an interesting selection. The rooms are clean and the minimalist design maximizes functionality. The location is convenient for travel to and from Sapporo.

Good value and functional. Very walkable to Sapporo station. Rooms quite small & dark.

Strict on 3pm check in ☹ Location good and hotel very clean and comfortable

Super good location near the train station where you can find everything! Will go again!

We had rooms from semi-double, double and twins and everyone was comfortable. Loved the lounge and onsen downstairs and the restaurant attached was great for breakfast or quick dinner. Staff was very accomodating and always responsive. Easy to get to underground and close to trains and buses, and an easy walk to Odori Park and Snow Festival. Nextdoor to ANA which is one of tour pickup points. Would highly recommend!

It is suggested that to improve 1) Toilet paper at least 2-ply. 2) Cloth hook inside the toilet/outside the bathroom door (I saw one cloth hook outside the toilet room but it is not for people inside the toilet/bathroom. 3) Provide 2 pillows for each bed. (Currently, provides 1 pillow of each bed. If you can provide 1 additional pillow (optional), I believe your room guest will sleep well at night. Otherwise, there are many good things offered by the hotel: 1) Air purifier machine 2) bed is comfortable 3) room is clean 4) room is quiet Prefect!

It is suggested that to improve1) Toilet paper at least 2-ply.2) Cloth hook inside the toilet/outside the bathroom door (I saw one cloth hook outside the toilet room but it is not for people inside the toilet/bathroom.3) Provide 2 pillows for each bed. (Currently, provides 1 pillow of each bed. If you can provide 1 additional pillow (optional), I believe your room guest will sleep well at night.Otherwise, there are many good things offered by the hotel:1) Air purifier machine2) bed is comfortable3) room is clean4) room is quietPrefect!

What’s good? Good size room, have space for luggage and cater for 2 person. :) Free coffee and lounge area. What’s to improve ? Internet connection can be improved, level 2 room seems to have wifi connection issue.

What’s good? Good size room, have space for luggage and cater for 2 person. :) Free coffee and lounge area. What’s to improve ?Internet connection can be improved, level 2 room seems to have wifi connection issue.

We stayed only one night but our experience was positive. I would stay again. The location was good as it was walkable distance to the train station. The staff were very accommodating. They held our bags for us. They provided pillows when asked.

Have a great stay even though I experienced of running out of extra pillow.

Very quiet room with comfy bed and duvet! We slept like babies.

Not very near the Sapporo JR station but still can walk distance.

Very convenient to the train station. We took exit 22 and ended up very close to the hotel. My husband enjoyed the onsen. Very nice place for the price.