Everything was perfect!

Nothing

The staff were exceptional and went above and beyond to make our stay special. Truly service with a smile with lots of nice personal touches. The room was comfortable and clean and the food was excellent. The bonus was the location, very safe and walkable.

I wish the gym opened before 8am.

Excellent location. Loved the small, boutique atmosphere and the staff.

Very dark rooms

Incredible location! Seriously could not ask for a better location in Mexico City. Polanco is a beautiful neighborhood with Michelin worthy restaurants and bars within a stones throw. We loved exploring the area on foot and the easy access to the rest of Mexico City. The lobby and restaurant are both modern and clean. We only ate at the restaurant once but had a wonderful experience.

Our room (we stayed in an upgraded room with a balcony) was very small and very dark. The balcony had a see through metal grate floor over the parking garage so the "view" was of the driveway to the parking garage and the security guard. Therefore the only window we had was very exposed. The room itself was nice and clean but the lack of sunlight was a big negative for me. The mattress was also incredibly firm which is not our preference, so we woke up every morning with achy backs and necks.

We loved the friendliness and helpfulness of the staff. Wonderful place to stay in CDMX!

small and cozy place to stay. great and safe located.

great location. good breakfast but they should start serving oatmeal.

the front desk didn’t really know the city well enough to recommend interesting day trips. I reserved a room w a balcony and my room didn’t have one. instead of admitting it the managers tried to tell me that in Mexico and only in Mexico a window is considered a balcony. in the end I got credited for back the difference so I’m happy.

location

cheap and overpriced

very good breakfast and location excellent staff professional and friendly

small rooms they need better coffee machines in the rooms

Our entire experience at The Wild Oscar was wonderful. All staff were polite and friendly, Carlos and Jesus on the front desk were very kind and happy to help at any point. The neighbourhood was extremely safe and quiet which was good for us. The room was spacious, very clean and beautifully appointed. Would not hesitate to recommend this hotel to anyone looking for a boutique experience in a quiet and safe neighbourhood. Would not look elsewhere on future visits to CDMX.

The lay out of it

the room was not so big and the window view was an interior one, the staff that picked up the phone when we called was not very helpfull pls they tricked us with a really bad exchanged rate :(

the location was great. the property is small and well decorated. clean and easy to walk all around Polanco. felt safe.

there was no information given at check in about breakfast or the roof top or amenities (we saw bikes out front but no idea about using for example) of the hotel. the front desk was often empty. we had to ask for extra toilet paper snd come down a second time after being away all day to get it, as was not brought up. (we are fluent in Spanish, so was not a language issue)

loved location. great decor and detail. staff great. restaurant good but a bit pricey.

rooms too small for anything over a business trip. no place for a couple to hang out. loved decor.

excellent service, perfect location

rooms a little dark. but maybe it was our room in particular.