We loved the accommodations but the staff was amazing. The breakfasts every morning we had were so good. Misty made the best omelets and Aloni (spelling??) and Katia were the best A-team with her serving up wonderful breakfasts. Than there was Jeff that kept the tables clean so efficiently and so kind. We also had dinner a few times with the happy hr and Lynn always made sure we were taken care of. All very kind and attentive. I am hoping I have the names correct and there were many more that helped us and never got names. But when you stay as long as we did 10 days we really appreciated the wonderful service. We definitely will be trying to go back as we enjoyed it so very much. I would love to have this forwarded to the staff as I don't feel they always get the recognition they deserve. There was my husband, son and sister so the four of us. Many days at amusement parks and they made it so much better.

N/A

Spacious and clean rooms. Good Location in downtown Orlando.

The suite was more spacious than I thought!! I think the hotel itself is beautiful, we were greeted warmly as soon as we arrived.

Just the fact that at night it was really loud but that has nothing to do with the hotel and everything to do with the location being in the middle of downtown.

La proximité du centre

I was totally impressed with the breakfast FINALLY we enjoy it; plenty space to seat and enjoy the meal. Super happy with the location. Spacious room.

Complicated paper for the parking garage, we had a rainy weekend so we will get wet and the car as well :(

Śniadanie skromne,ale pod kątem porannego wyjazdu do parku wystarczające. Suita dosyć spora, wygodne łóżko. Dobry stosunek ceny do jakości przy czteroosobowej rodzinie.

Ciemny pokój, bo ma tylko jedno okno a "okna" z "salonu" wychodzą na zabudowany "dziedziniec"

Ok room a bit dingy

Phone calls over nothing in the middle of the night—truly a laughing stock and totally ruined our stay

All

Bar staff very friendly Reception staff at night more friendly

No housekeeping had to ask for towels housekeeper grouchy although I tipped her I drink hot milk in the morning , I asked the breakfast staff. NOT ALLOWED Had to go out for breakfast No type of food during the day, had to go out for a sandwich Had to pay for parking a lot!

This hotel was really AWESOME! It has the best staff and the most relaxing environment. The lobby was so beautiful I could not leave it. Breakfast was included and it was great. The hotel offers guest-operated laundry which was really helpful. I would definitely come back again.

The price is high, but the hotel offers a lot to compensate for the expense.

Quiet room, great breakfast, good air conditioning!

The bed was very hard. There was a dripping sound from the room above that was continuous. I couldn't hear it in the bedroom, but it was loud in the living room and bathroom. Also, the ice machine was repeatedly nearly out of ice. I could never fill up my ice bucket.

Breakfast id great.

Everything

Nil

Great

Snacks at cocktail hour disappointing

Front desk staff was friendly and welcoming.

There was homeless people sleep outside my window view so I had to keep the window covering closed. There was no toilet paper in the bathroom. I wasn’t happy about the parking across the street and paying extra money to park my car myself.

Amazing staff ,Rooms super clean & comfortable definitely will be coming back.

Room, breakfast.

Very friendly staff! Great location for what we were doing and where we were going! Clean! Did not get to go to the complimentary happy hour, but the breakfast was stellar!

My only complaint is not about the property, but the parking that they partner with. I purchased a parking pass to use through the extent of my stay, but at my checkout day (at 8:15 in the morning- way before checkout time) the lot wanted to charge me full price to leave the lot. They were very rude and condescending. The car behind me experienced the same argumentative experience, so I gave to assume this happens regularly. This needs to be addressed.

The breakfast was great.

The hotel room was dirty and had a smell to it.

Staff was responsive to our request. Solved our problem.

Late in the evening there was pounding music so loud we could not sleep. Was it from inside the building or from close by, we could not tell, but the staff moved us to another room. When we booked this room with Hilton, they charged us the equivalent of two rooms because two people were staying in the room!!

The location was perfect for the wedding venue

Parking