They canceled my room same morning and would not rebook

Worse service ever

Everything about this property is FANCY! I felt fancy staying here! Great views and rooftop pool and leisure area!

I didn’t like the fact that the snacks in the room were so high. I understand having to charge for them, but the prices were too high.

Excellent location, walking distance to Bayside Marketplace. We had a beautiful room overlooking the bay and cruise terminal. Rooms were beautifully appointed.

It was a beautiful property. The room as clean and spacious. The bed was extremely cozy and comfy!

Not a ton of room at the pool for lounging.

Location

Price for rooms, price for terribly lacking food and food choices. Service in all restaurants was t good - staff seemed overwhelmed

In addition to the above, the lobby was impressive. I enjoyed my meal and drink in the restaurant. Our stay was overnight as it was close to the cruise port as we were sailing the next day. I liked that parking was also available. The hotel we stayed at in South Beach after the cruise misrepresented themselves on when booking and stated that parking was available onsite, which is was not and we had to park at a nearby hotel. The amenities are helpful for people to make decisions about where they want to stay. So appreciated that everything that was advertised online about Inter Continental was what we received. There was an issue with our room which I will speak to below, but the Front Desk handled it very quickly and professionally which was appreciated. Would definitely stay again!

Check in was at 4:00 and we arrived at 7:00. The staff at Check-In were friendly and professional. On entering our room it was not serviced, i.e. had not been cleaned. I found this to be wholly unacceptable and especially given check in was at 4:00pm and we arrived 3 hours later. However, as mentioned above, we immediately went downstairs and the staff were apologetic and gave us another room with a view which was absolutely beautiful which we shared pics with our family who noted the name of the hotel for future reference.

Yataklar çok konforlu, konumu çok iyi.

Mini buzdolabı çok sesli çalışıyordu.

Has everything a traveler needs

All was ok

A localização era boa

Atendimento ao hospede foi bem ruim. Tive um problema com sumisso de uma camiseta que não foi resolvido.

Emplacement, chambre spacieuse, vue , équipement de la chambre, lit King size, salle de bain spacieuse. On se sentait dans un appartement, très cosy. Petit déjeuner avec beaucoup de choix.

Rien

Ubicación y comodidad

Nada todo ok

Breakfast awesome, lots choices, also the hotel location great as well

The restaurant Toro Toro foods a bit average, visited twice, on both occasions we found the foods average but overpriced for what it is.

Recently renovated rooms with ocean view. ToroToro restaurant has an excellent menu. Housekeeping is very good.

Booked over Christmas, the hotel was very busy. We had queues at breakfast, especially the omelet station.

Absolutamente nada no saben lo que es higene respeto y lamentablemente ser simpático

Absolutamente nada no saben lo que es higene respeto y lamentablemente ser simpático los de recepción tienen un servicio horrible

Easily accessed

Food overpriced and not very good to taste

location

lobby noisy like a market place breakfast staff not helpful, not friendly

The staff were great and the property was beautiful

There were no microwaves in the rooms

Ubicación

Muy ruidoso en general

Location. This hotel is a short taxi ride to the cruise port.

Breakfast seemed expensive

Fantastic location. Short walk to Bayside area with lots of shops and restaurants. Also short walk to the Heat arena where we picked up a game against our home team. Amazing beds and pillows. Got in room early. Just all around amazing.

No shuttle service to cruise terminal.

Location was great, property was beautiful and felt very luxurious. The view was amazing from the room! The included breakfast was also very great!

Nothing 😊

Modern up to date room. Room was clean. Customer service was excellent.

Mattress sort of hurt my back a little but that can be subjective to others.

Nice clean

Everything was fine

Good location, nice hotel.

I haven’t received my $300 deposit fee back yet! Please return asap!

Klantenservice en lokatie en erg goed ontbijt

Te koud in het hotel en ze hadden de kussens van de lig bedden verwijderd.

The location was lovely.

I would like a contact email in order to email my letter of complaint to Management.

O quarto é confortável!

Good location, comfortable bedroom, nice swimming pool area as well. Staff was nice, and the hotel is well located.

Breakfast is offered in a restaurant inside the hotel, with buffet at 35 USD. However, at this price, it’s totally NOT worth. Far from having as many options as a hotel such as this could have. Disappointing, actually.

Todo menos botones y taxistas de la puerta

No me gustaron botones y los taxistas con mal trato rompieron una de mis maletas

valet parking

room was leaking, front desk attitude was bad.

La ubicacion, todo lo que te ofrece la misms habitacion.

Room was cold. Bedding was cold. Cold draft under connecting door caused floor to be cold. The aircon was turned off on arrival. A placard said turn off aircon to warm room. We were offered a heater when we checked out! Shower took several minutes to run hot.