Very convenient and complimentary drinks before the game.

I booked this room in 4/23 and I get there and they don’t have room for me so they put me in a different hotel down the street. I’ll be calling cooperate as soon as I get home.

When people book months in advance make sure they have there room they paid for in advance

Location to Minute Maid Park

Everything

Nothing

Great location. Felt safe.

Only complaint is a Great breakfast should include bacon.

The view

Nothing

The views were amazing and the room was huge and so clean and comfortable! The location was absolutely perfect!

The room

House keeping does not change out the dirty towels or empty the trash without prior notice. We were not told this at checkin

Close Minute Maid Park

Pool, nice large room with fridge, microwave, etc.

Breakfast: Small variety offered. It would suit any diet. The breakfast area was clean and the staff was really nice. Location: Perfect location for convention guests. Astros fans or for those simply needing a place to stay while visiting Downtown Houston. Room: Great size for two people. Nice sized bathroom and a kitchenette with full sized refrigerator. Employees: The employees that were there when I checked in and when checking out were so helpful and very nice. Valet was quick and the valet employees were very nice and helpful.

Beds are not fully made, no liners in trash cans, my room was musty and it smelled of cigarette smoke. The refrigerator kept making noises and as a light sleeper it kept me up. There was an annoying tapping noise. I initially thought soneone was knocking on the suite door next to me. The TV is in an awkward location and the channel selection is poor. Walls are also pretty thin. I could hear the people next to me talking. I'm also confused about billing. I paid online during booking but upon check out my receipt makes it look as if I was charged twice. I think it's just confusing. This hotel sells snacks which is convenient but they are grossly over priced. Employees: The mid-day (7/09/23) employees were not nice or helpful. Many of the questions I had fir the front desk were answered by two very sweet valet employees.

Good location. Helpful staff.

Average breakfast.

The convenience to Minute Maid & the staff is ALWAYS very pleasant and accomodating

Busy weekends always have an elevator backup, so just be patient. The worst I would say (& no fault to the hotel), the drag racers in the parking lots or streets. It's annoying hearing their engines reving until midnight or just after.

Walking distance to the ballpark.

Loud noises coming from trucks in the parking lot.,they were roaring the engines Kids popping fireworks and riding scooters around the area being loud. This lasted about 2-3 hours. For the price we paid I expected more.

The room was large and clean. Very convenient to the ballpark. The front desk was kind and friendly. The breakfast was just ok. It's a typical hotel heated up or microwave breakfast.

The parking valet was very rude when we arrived. He told us we couldn't pull in at the valet spot, which is the only place to pull over unless you park in the middle of the road and stop traffic to unload your vehicle. He told us you had to reserve a spot when booking. Which was NEVER mentioned during the booking process. We ended up having to park 2 blocks away and pay $60 per day just to park in the lot. Then, we carried all of our bags and luggage with us because we weren't allowed to unload in front of the hotel. When I questioned the front desk on how to reserve a spot for valet, I was told there are no reservations. We weren't the only ones this was told to. There were several others who were in line with us upset over the same thing. The front desk was very understanding and kind, but unfortunately, it was the valets call and not hers. Thankfully, we didn't see this rude valet the rest of the weekend! He must have been off. I sure wish I would have gotten his name. But my husband did speak to the front desk and let them know who he was. Also, housekeeping came around 9:30 a.m. Sunday knocking on doors, including ours, to let us know we needed to check out. Check out isn't until 11:00! I am not one to ever write a bad review, but for the money we had to pay to stay here, this was ridiculous. We will never be staying here again. I expected more from Hilton.

location

Furniture and room very dated. expensive for what you get in return.

location. breakfast. size of the room

dusty room. awful mattress. price of parking