loved the location. was easy to get to when we arrived in Terminal 5 and was leaving out of terminal 2 the next day. Room was so quiet! Quite different than other stays at Heathrow airport! plus we could easily walk to our gate the next morning.

The location is perfect to catch a plane.

The $$$.

Absolutely nothing.

The room didn’t have a window, the sink was clogged and the illumination was poor.

location

the tv would not connect. the staff could not solve the problem. it was a long evening!

near to terminal

bathroom was smelly

position / ambience / cleanliness

nothing to not like 10/10

Convenience of location

Size of room

very conveniently located inside T3 so saves the taxi ride from the Bath Road

location

so close to the terminal

Comfortable

Shame no TV connection, was looking forward to chilling out in my room prior to travelling early the following morning, but issues at the airport caused no TV connection during my stay. Was disappointed

Location great, staff very pleasant, room had all necessary facilities. Cleanliness excellent

Room too small for a double.

Very convenient for terminal 3.

No room to get out of one side of the bed,

great location.

room was like a box! very expensive.

Like being in a shoebox. No windows, tiny room, not clean. Would not stay here again.

With a late evening arrival time the closeness and convenience of this hotel meant I didn’t have far to go to get a good night’s sleep before continuing my journey home

A little more expensive than I normally like to pay for one nights stay

it’s location inside Heathrow Terminal 3 meant that we did not have to worry about any impact on the day of our flight from potential train, road etc strikes.The hotel’s insulation from people and aircraft noise was excellent.Being able to buy a couple of beers and a sandwich from reception and enjoy them in the comfort of the hotel library was a bonus.

We got the impression that we could be dropped off by family in a car at the doors of the hotel.Apple satnav directed us to Terminal 5 drop off from where it was awkward to find our way across to Terminal 3 via the Heathrow Express and a long walk through tunnels.There are very few airport or train staff available to give guidance and signage for the hotel is very limited.Fortunately we had hours to spare to solve these difficulties.