The room was decorated nicely and the building was beautiful. Good location.

Light switches including for the bathroom were near the door at the top of a tiny staircase in the room, which was inconvenient. The room smelled like chemical fumes when we arrived, which may have come from outside. There didn't appear to be services or food in the hotel.

The building, the size of the room, the temperature, the nespresso capsules.

we missed a piece of furniture or something to put our things in the bathroom.

Beautiful original features with the decor. Room is compact but has everything you need. Location excellent & parking right across the street. Staff very friendly & helpful. Beds are very comfortable & pillows nice & squishy.

A lot of street noise, we stayed on the third floor but the downside to the fab location is the fact that the hotel is surrounded by bars. We stayed on a Saturday night. Rooms comfortable but a little basic. Overall I would stay again, as we did stay on the Coronation weekend so the city was busy!

beautiful architectural detail in the hallway

very tired, shabby and in urgent need of renovation

Beautiful hotel in great central location Staff calm and friendly Quick check in and out

Having buyables in the room Either have them as part of in a vendor..too tempting being next to the bed 😅

Bed was comfy and the staff were lovely.

No fridge in the room to keep soft drinks cold or accessible ice machine.

The hotel is in a great location. The room was small but all we needed for a one night stay. The staff were helpful and breakfast was good too.

A guest had to close the door to the toilet in the restaurant but this should be monitored by a member of staff, no one wants to look at a toilet whilst eating. The wall lights in the room flickered when on and should be checked as this is a Health and Safety issue. (A family member is in the fire brigade and has attended electrical fires on many occasions where people have unfortunately lost their lives)

Comfy bed Good location

Bar in hotel was closed. Wheels on the bed caused it to move when you sat down .

The bed was particularly comfy, of course, but that is subjective. Breakfast was excellent no square sausage was the only surprise. Table service not buffet which was nice for a change. Room although not large had everything we needed. And of course the Half price parking at the Q park opposite was a bonus

There was nothing I didn't like, but as mentioned above Square sausage in the Scottish breakfast would have went down a treat

Excellent staff, very comfortable beds, great location ,excellent breakfast, very interesting building .

Could do with a bit of tlc or updating, not an uncommon issue post-covid.

Perfect location for King's Theatre and got a bargain 👌

central location

bed very soft.

Location - staff

Paying for water; service at breakfast- didn't clear plates away

Rooms were nice and clean. When I reported an issue with the room it was sorted in the same day.

Lovely staff. We stayed two nights and during the first night we discovered there was a leak in the roof - when we notified the reception they immediately moved us to a lovely suite which was an upgrade on the room we originally booked. They also helped us with the adapter. Really friendly. The building itself and the little old-style lift were incredible.

Everything was perfect except for the view from the window. Unfortunately it was a patio inbetween buildings so a bit dark and nothing to look at except for a brick wall.

very central, we had a light that wasn’t working and a member of staff was up to sort asap

the room we had was pretty small. slightly dated and could do with having a fridge in the room. the reception was slow and a bit disorganised

Loved the old fashioned lift and the stairs.

No restaurant or cocktails.