Thon Hotel Polar

Great location. Nice stuff. Room was cozy.

Great location, bedroom comfortable with a fridge, quiet, breakfast room bright and airy with excellent range of buffet breakfast. Luggage store is available. Very close to a bus stop for the AirPort Express bus.

Front desk often quite busy - could do with more staff on reception to deal with other queries. No ice machine available for guests and only option was for reception staff to fetch from adjoining restaurant upon request - not always a quick process. Would be good if they cleared the snow/ice from the front of the hotel like a lot of the businesses do - it can be extremely slippery which is extra tricky with luggage to manoeuvre in/out.

I would like to express SPECIAL THANKS TO DARINA at the front desk who helped me a lot with the confirmation of my five (5) tours. It was challenging for me after my flight to Tromso on March 23 was cancelled due to a sever snowstorm. I had to re-book everything, including the tours. I was under big stress and Darina was amazing: courteous, friendly, compassionate, understanding, kind, efficient, firm when needed (re: being picked up at the hotel for the Northern Lights Tour), with a great sense of humor (which I really needed under the circumstances, a true Professional with a capital letter "P." I felt very comfortable and at ease, and "the Star of the Show!" I would like The Administration of the Hotel to know and acknowledge hard work and excellent service provided by Darina! I am sure she is a great asset to/for the Hotel. Please let her know how appreciative I am of her assistance and my excellent review of her services. Thank you, Darina! Thank you, Everyone of Thon Hotel Polar! I will recommend your Hotel to anyone and everyone who plans t visit Tromso!!!! Sincerely, :)lga Ruh

Everything was PERFECT!

Breakfast is great

Terrible smell in hallways and it was quite cold at night and you have no control over A/C