Great location.

Noisy neighbours upstairs

living area was great.

The range hood was low and a constant pain as it was transparent and anyone who cooked banged their head on the infernal structure multiple times- this is a design issue but was incredibly annoying. no toaster. no bowls- had to borrow 3 bowls from the hotel around the corner to share between 6.

The apartment we stayed in—the first floor of Prestengata 2— is one of those rare things: it actually looks exactly like the photos in the Booking.com listing. High ceilings, a luxurious living room with lots of sitting space, a dining table for 6, and some nice views of the mountains and waters, even the sauna in the bathroom was exactly as shown in the listing. Check-in was smooth. Zoltan was the lovely young man who checked us in and he was very helpful. He also gave us loads of chocolate, which turned out to be the best chocolate I've tasted in a long time. There is a short trek from the hotel lobby to the apartment, but Zoltan basically carried our luggage up the icy slopes. For me it was love at first sight with the apartment because the living area had a beautiful tall ceiling, windows all around and it was warm. There was a kitchen with induction stoves, a full size refrigerator and freezer and a dishwasher. The kitchen was equipped with basic utensils (large stock pot, small sauce pot, frying pan) and plates, bowls, salad bowls, serving plates, glasses, cups, wine glasses etc. Beds were comfortable, with solo duvets for each person so we all stayed toasty and slept well. The bathroom was fantastic, what you might find in a six-star hotel, with an enclosed shower, a huge jacuzzi, sound system(!) and my favourite thing: a dry sauna! They also made sure I had a washing machine as requested. Norway is a genuinely green city so they don't use dryers, but there was a drying rack and all my overnight laundry was crisp and dry by morning. There are also differently colored trash bags for different types of trash! It was so educational. Singapore sure could learn from Norway. We spent 7 wonderful days and nights at this apartment, woke up each morning to a different coloured sky, made many meals, celebrated our 28th anniversary with our children present... it was a very memorable stay. It was a joy to stay in this apartment and we highly recommend it!

Small things: - The hallway could do with a brighter light :) - Would be nice if the TVs were digital—there was cable TV but not much English selection. We brought an HDMI cable and were able to hook up the iPad to the TV, but would be great if we could just cast from our phones :) - The kitchen could benefit from a few more cooking pots/pans, tongs, kitchen scissors, knives (there was just 1 knife) but for a guest that doesn't cook as much as we did, what is available is enough - The apartment is set on a slope and you need to climb two short flights of steps to get to the door. These can be slippery in the winter so be careful if you're not used to these weather conditions. Again, not Enter's fault, just that us tropical people aren't use to walking on ice

It was beautiful, clean, spacious, and in a great location!

Not a thing, it was amazing!

location convenient and roomy bedrooms

Wi-Fi did not work, furnished very cheaply, light fixtures missing or not working - very dark - had to use headlamps in upstairs bedrooms. expensive to pay extra for parking.

Apartment was clean and comfortable, interior was nicely done.

Parking area was small and inconvenient.

We didn’t receive the room that we booked. The welcome booklet was filled with threats of significant additional fees.

The apartment was warm, spacious, and in a great location. It had plenty of space for the 8 of us and the two bathrooms were essential.

One room was a single bed and one room had 3 beds in. This made it tricky as we were travelling as 4 adults and 4 children, and the children wanted to share a room but one had to sleep in with the adults.

Location! Walking distance to city center! Bus stop within 3 minute walk!

Great Location fantastic size accomodation. All questions answered by the Enter Staff and quick fix of the Wifi and when more towels needed. Nice parking spaces for our 2 rental cars. The views over the bay and of the mountains were also a big plus.

Everything was perfect.

The apartment is large and perfect for a large group of people like we were. The place is perfectly well located, right next to the city centre. The beds are very comfortable, and so are the couches. A few things were not functional when we checked-in, but we were impressed by how responsive the staff were to come and fix everything. Overall, we had a very pleasant stay.

Unfortunately, a few things were not working during our stay. The dishwasher was broken when we arrived, and the staff from the hotel came to try and fix it but it was beyond repair. There were damaged elements from the sauna and hot tub too, but it was all repaired in a few hours after we informed the staff from the hotel. We were quite impressed by how responsive the staff were. For a large group of people, it was very difficult to have enough hot water for everybody, especially if the hot tub was used. Basically, don't expect anybody to have a hot shower in the hours following the use of the hot tub.

Location is very good - both by car and by foot.

Upon arrival our reservation was lost (although we did receive a Booking.Com reminder AND some direct e-mail exchange with the hotel before arrival). Instead of 3-bedroom flat we got a 2-bedroom flat with a slightly lower rate. Also the reserved car park was not available and we had to leave our car on the street. The following day after check-in I received a telephone call from Booking.Com - somebody at the hotel has changed our original reservation to 2-bedroom flat. (The reservation that was supposed to have been lost the day before - miraculously re-appeared and somebody wanted to change it). Now the best part: the rate in the reservation changed by the hotel staff without telling us about is was significantly lower than the rate we were offered at the check-in by the hotel staff! How dare you treat your customers like this? After a few intensive discussions with the staff, we did get a refund so that the price we paid was the same as the "new" rate in Booking.Com. About the flat itself: poor cleaning, poor appliances (3 flat screen TVs in the flat - of which 1 (!) worked upon arrival. This was fixed after some phone calls), broken shelf in the fridge, no hooks for towels in the bathroom, problems with plumbing, etc. The flat is definitely not luxury - far from it. Check-out was chaotic. The hotel reception was closed with no information anywhere The Enter chain has another hotel a few blocks away - but the reception there was closed as well - with a sign on the door asking people to go to our hotel reception. Neither of the telephone numbers answered. After 30 min. of trying, somebody answered the "24 hour helpline". At the end, we had to drive to yet another Enter hotel on the other side of the city to check out and be able to get on the road. The worst thing was how this hotel treats their customers. In a true luxury establishment you never ever treat your customers like we were treated.