Supercomfortabel, goed onderhouden, beste ontbijtbuffet ooit gehad , zeer vriendelijk en behulpzaam personeel

lokasi ok

tidak ada

Stanze molto ampie, vicino a un centro commerciale che offre anche soluzioni per mangiare. Personale gentilissimo. Colazione con vasta scelta internazionale con prodotti ottimi.

The bed was one of the best - I really loved the bed over more expensive name brand hotels. The staff also really friendly. The location right beside a mall also excellent.

The buffet food not great but the staff were excellent. Due to mall close by there were few local restaurants in the area. Also I was there for work so didn’t use the pool but it didn’t feel very private - but good for people with kids.

Das Buffet zum Frühstück war sehr gut gewesen und Personal waren auch sehr freundlich.

Fantastic choices and excellent staff

I had the pleasure of a five-night stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, from August 19th to August 24th, 2023, with my wife and parents. The experience was pleasant, with attentive and polite staff making the check-in process smooth.

I did encounter some challenges with the hotel parking. It was a bit tight to get into the dedicated parking space, and mostly, the requirement to collect a stamp at the lobby each time to exit the hotel car park was quite inconvenient. It would be wonderful if the parking process could be streamlined in the future to enhance the guest experience.

I like the service of all the staff there. They assisted me during my breakfast picks, and also tidied up my room well and made towel decorations for me everyday. i felt welcomed