Food staff

Temporany black out

the most beautiful place in South-Africa

Still one of the most beautiful spots on the planet, in terms of location, flora, fauna, beach…

Our last visit was 3 years ago pre-COVID and we felt that standards had dropped somewhat. The staff did their best to address our concerns and requests.

Everything

The fact we where only there for one night

Decor, Staff, Location and food.

The location is extraordinarily beautiful, the rooms very tastefully furnished and the food at the restaurant was excellent. We will definitely visit again.

Our 2night stay was a highlight of our 4 weeks in S. Africa - wildlife was brilliant - zebra, antelopes, ostriches and birds everywhere around the accommodation + S. Right Whales close in shore off the sandy beach - the room (Stable suite) was well equipped and spacious, the restaurant was excellent and the staff were so friendly and helpful, especially the host. A number of guided tours were available - we took a birding tour. Could have stayed there much longer. Unlike our previous visit in 2006, we saw no whales offshore around Hermanus and wondered whether the marine reserve at De Hoop provides a more reliable safer haven for them nowadays?

Not a criticism because it is the remoteness that perhaps makes De Hoop special but you must drive about 40Km from the N2/Swellendam the last bit on reasonable but unsealed roads to get there and you should arrive at the Reserve before 6p.m. Having said that the drive is through very pleasant countryside and farmland and there were Blue Cranes, Yellow Bishops, Cape Weavers, Spur-winged Geese, Buzzards and Harriers.

Beautiful location, for those wanting to be out with nature. Meals were excellent. Waiters very good. Our room was lovely, loved the fireplace in the bedroom.

was difficult to get online info on the different types of accommodation available.

Excellent food and great, friendly service.

Pillows on the bed too small and flat.

Excellent and substantial. Fresh and delicious

Rooms were a little understated, but clean and serviced daily which was good.

room

nothing

The rooms are beautiful and beautifully decorated and the staff are attentive.

The food is excellent but the restaurant very big and a bit impersonal.

Wonderful location, good food and friendly staff at restaurant

Stable House: Bathroom/toilet was not clean! There was a terrible smell of wood oil/paint in the room that would not go away even after opening all the windows and keeping them opened all night. Gave us a headache.

location

shower wasn’t great. needs updating if in top suite

nature reserve is beautiful and well worth a visit. loved the walk from koppie alleen. we had a all inclusive cottage. the room was nice and proper though it lacked a bit of atmosphere. pool is wonderful with great views over the lagoon.

had a bit of a family park feeling. food was not great. staff seemed a bit task oriented. prices way too steep in comparison to other SA places (although I did not rate this in the final mark)

The location and staff . The upkeep of the buildings .

The breakfast menu choices could be simplified.

location

not well maintained

Needs improvement at all areas .

The breakfast and service is not up to standard. Also the dinner needs improvement, you need to have a vegan option on the Menü and the food must be cooked to perfection.