Staff were amazing and very friendly , Asked for iron and board and recieved straight away , hotel room & bedding all very clean , stocked fridge / bar in room ( with good prices ) lovely free continental breakfast lots of choice , amazing location 10 min walk to town station 15 min to tower of piza . 6 mins from airport £15 in taxi . 10 mins from train station .

cleaner starts cleaning and hovering at 8am so it wakes you each morning

It’s in a decent location, quiet but a few things around

I booked a room with double bed, garden view and balcony but what I got was no balcony, Main Street view and two single beds pushed together, hotel said should of requested balcony, but I booked a balcony so why would I request one as well? Would of booked another hotel if I’d known rooms did not have a balcony..

Good location; comfy room; excellent breakfast. Staff very welcoming.

The staff, location and the breakfast

The tv x

Charming hotel at a perfect location, everyone from the staff was super nice. Breakfast was excellent, always fresh, with a huge variety (from fruits to pastry to ham and cheese, even gluten free options) and you could eat at the terrace. Room super clean and comfy (we stayed 4 nights in an economy room). A/C and mini fridge worked perfectly. We always had clean towels. Size of the room was also perfect for 2 people. We really enjoyed our stay. Airport is 20 minutes on foot.

WiFi could be better and you can hear everything from the corridors, that sometimes bothered us in the morning.

Location. Garden view.

Bathroom (weird sliding door)

Lovely Italian hotel. Super helpful and friendly staff. Walking distance from everything. I highly recommend it and will definitely be back.

Nothing

Good location, personal and breakfast.

Lovely hotel within easy distance of Pisa’s main attractions, perfect for my needs as a base on a city break. Rooms cleaned well, comfy bed, really good choice for breakfast. Would definitely stay again. Big thanks to the staff, especially Daniela for her help.

The location is great from the station (10 minutes), from the airport (30 minutes – train to centre and walking), from the tourist sights (20 minutes). Good bed. Super quiet. Fridge in room. Excellent breakfast. Friendly staff.

No kettle. The bathroom door is a flimsy plastic accordion door. The shower floor tiles were ancient and looked rough. There was a board you could put on the shower floor (not to slip, I guess), but people from the adjacent building could see you showering, I think.

Parking is public with limited availability. Tool time to find a space, and we had to empty the whole car.

Wonderful staff - so kind and friendly. Great location for the train station and an easy walk to everything else. Excellent gluten free selection at breakfast. I’d stay again anytime!

Great location and very helpful staff

Nothing

nothing

Room had no carpet, no mini bar, no phone as promised. Bedside lamps had no shades. And no comfortable chair. Not good at all. And the so called bar was a large padlocked fridge opened by the receptionist when on duty,

Clean & comfortable. Friendly staff. Our booking was taken at short notice.

Tiles in bathroom broken

Location, staff attitude, friendly people around. Room was nice with good quality air condition.

Unstable Wi-Fi

Nice old building with the modern design!

No lift, but it is understandable!

breakfast, cleanliness, location

Very good location and facilities. Staff exceptionally kind. Excellent breakfast!

it’s a very convenient hotel to visit Pisa! exceptional location, great breakfast and great stuff! I recommend this hotel!

very nice hotel

nil

Close to attractions and places of interest. Places nearby for food. Friendly staff, nothing too much trouble.

Nothing

It was just at the ztl zone, good restaurants in the surrandings. The breakfast was on an open terrace, which was very pleasant. We got the possibility to park in a safe garage very close to the hotel.

breakfast, location, nice staff and cute indoor cat

the bed could be more comfortable