The hotel is well situated on the sea front. Staff were friendly an always helpful. Cleanliness was excellent. Breakfast was excellent

There was nothing to dislike. Possibly the only problem was parking but that is the same throughout Brighton.

Friendliest Hotel I’ve ever stayed in. The front office staff’s were so friendly and they made my stay absolutely amazing!!! I will definitely come back again.

There’s nothing. Everything was so good.

Good breakfast Room made up every day although I did not request this Being on a busy junction there was no noise from outside despite building work nearby and seagulls paying a visit every morning but I was on 4th floor. Double glazing worked very well. Quiet within the hotel especially at night

Ramps by the stairs to lifts as being elderly managing a suitcase was quite difficult Entrance to hotel could also benefit from a ramp along side steps for the above reason

Room

The parking

The reception staff were friendly and courteous.

The hotel room floor to ceiling windows were overlooked by the two streets, including entrance to a club, security staff, and a busy restaurant with outdoor seating. I had to close my thick curtains at all times, even in the daytime, as there were no net curtains or blinds. I reported this at check-in and was moved from 2nd floor to 3rd floor, but it was the same issue and views where I was overlooked. I also went outside to confirm room exposure. The bathroom was dated and basic, with little or no storage for your toiletries, no shower caps provided etc. The shower head was not clean on arrival, and I had to clean it myself before use and the bath difficult to get out of as very high. The breakfast was pretty terrible. Scrambled egg looked disgusting, and the fried egg tasted like plastic and was inedible. Toaster only toasting on one side of bread and very limited breakfast offerings. I've asked to cancel breakfast but haven't heard. I stayed last year and didn't have these problems. It's such a shame

I was really impressed at the location of where the hotel was right on the seafront. The manager had also upgraded us to a twin room. I was there with my son, trying to find accommodation for him to join the university in September and it was just so lovely to be relaxed and everything was clean and the water was hot and it was great but also to be able to use the spa facilities as well. When we checked out at 11 in the morning. The following day they allowed us to use the spa facilities and that was wonderful, really helpful. Before our long return trip back home . Also I parked in the Lanes car park , overnight which was two minutes walk away. Very helpful but also £38.20 for 24 hour parking all in all had a really lovely stay. I would say it can get stuffy at night so it’s good to open the windows so I had to have a nightporter come in and sort that out for me and they did it very quickly . We also had a delicious cooked breakfast. I was highly impressed with this hotel as the manager Matthew was very helpful and I actually met him just before we were leaving. There are cards that they give you to get in to the hotel rooms I certainly would stay here again.

I liked everything about the hotel

Location close to seafront ,restaurants & shops

We wanted to have a swim but felt intimidated by being so close to the gym so it put us off. Everyone could see the pool.

great hotel with excellent sea views

I like that it was close to the pire

The bed was rock solid and I go food Poisoning from breakfast so sorry to say

the main hotel facilities were good and well located on the sea front.

our room which was booked for a family and turned out not to be in the hotel was literally directly above a kebab house which was open until the early hours and a meeting point it would seem for everyone leaving the bars and clubs.

Right by the pier and sea Reception were friendly Lots of drinks options in room including hot chocolate

Room was a little outdated, smelt of paint and TV was quite small and far away from bed so hard to see.

Staff

Food

beds are comfortable with a choice of soft or firm pillows. The male reception staff are very welcoming. The breakfast was very good .

The restaurant in the evening was poor quality with gluten free not catered for.

everything great value for money !

that I only stayed one night . wish I could have stayed a week but had to head back to London !

Everything was good the whole hotel

Room , food, facilities

Breakfast was cold. The steps to the cellar were full or rubbish.

Breakfast was very good lots of variety & location was spot on will stay again we had a really lovely stay loved the view from window in the chairs

Could have done with a higher floor as it was a bit noisy on 1st floor but hay it was sat night

location brilliant, apartment was lovely

Very noisy around the property and sink was blocked

Everything, especially the room size

Nothing

the location was great and staff friendly

room was a little cramped with furniture stayed in a studio apartment

Great family room Amazing choice of breakfast Location great

location

room at the back got a lot street noise middle of night