The owner was very friendly and helplful. A small breakfrast roll and coffee were supplied every morning. All staff were lovely and the room was a good size

The communication with staff was exceptional. A smooth check in process with Ryo being very welcoming to show us our room and help us navigate the surrounding areas. The staff were very helpful and always willing to have a chat with us about our day to ensure that we are comfortable and enjoying our stay. Having breakfast brought to the room every morning was a lovely bonus.

The staff at the front desk were very friendly and exceptionally accommodating. The room itself was very spacious and the features and amenities were of very high quality.

the staff were so nice and spoke decent english, they were so welcoming, we had a really lovely stay!

This was truly one of the best stays we've had, ever, and it is because the staff went ABOVE and BEYOND to make our stay wonderful. The hotel itself is also fantastic — perfect location ~10 mins walk from Nishiki Market, extremely comfy beds, beautiful and high tech bathrooms, etc. But it is the kind and helpful staff that really blew us away. They took so much time and effort to help us with making food reservations (which in Japan can be difficult because you need to call/speak Japanese). They did this even for a meal we wanted to have in Kobe (they called multiple places I suggested, and when they couldn't secure us a spot, they found another FABULOUS restaurant and booked us there). Top notch hospitality and kindness. Thank you, thank you, thank you! A special thank you to Ryo who called 5 sushi places to finally secure us a last minute dinner spot.

Everything was fantastic

everything. so helpful

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all of the hotel

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This hotel has the nicest and most helpful staff I’ve ever experienced. The rooms are lovely and have everything you need. We enjoyed our stay here more than I have any of the “fancier” and much more expensive places I’ve stayed. If you’re staying in Kyoto, stay here.

The room was very clean and comfortable. The owner, Ryo, was very friendly and welcoming. Every time we passed by the front desk the receptionists were kind and helpful. We were served breakfast each morning.

My only complaint is that the pillows could have been more comfortable: they were very flat.

Everything was great here. The amenities were modern and the decor was cozy. The staff at this hotel went above and beyond with helping us and catering to our needs. Free breakfast, helped with reservations for restaurants, explained where key sightseeing sites were and how to get them etc. Cannot recommend enough!

High quality, modern, clean hotel with excellent staff.

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Exceptional stay with welcoming and helpful staff. The room was spacious and comfortable with all necessary amenities provided every day. On top of that a tasty free breakfast and drink was provided. You can choose from several options. Especially when traveling for work you can just relax without worry. The beds were very comfortable with a soft and harder pillow both available. The area was quiet and just a short distance to the next train stations, not to mention the Kamo River. A convenience store is just around the corner as well. It was my 4th time in Kyoto and this was by far the best accomodation I had during those stays. Not in small part thanks to the staff.

Minor caveat was that the fridge in the room was quite loud. But I think you can unplug it if not in use.

I feel obliged to leave a great review for this splendid hotel. The staff are really very friendly. I was travelling with my partner. The owner is very kind and very helpful. He even accompanied us to ship the suitcases through a neighbouring company. Without him we would not have succeeded. The hotel offers all the best services and delight you with a complimentary breakfast. Daily they offer the possibility of redoing the room. The position is very central to all the services the city offers.

Unfortunately, the room does not offer wardrobes.

The room is super clean. The facilities are modern and enjoyable. We finally felt relaxing after several days' travelling. All hotel staff are friendly and helpful. We would love to come back someday. A bonus is the hotel is closing to a Michelin Ramen restaurant we randomly run into.

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The staff was amazing, super friendly and helpful. Location was great, near stations, bus stops, and stores. Facilities were very modern and nice. Highly recommended.

Laundry was not within the building, but it was close by and open 24/7.

excellent service from very kind staff ☺️ the bathroom in our room was wonderful, too!

Staff were wonderful and very attentive

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Very personalised service, makes us feel like home. They pay so much attention to detail and really go out to help with our requests. Very good location, very good amenities closeby and easily accessible to the essential transport to go to all parts of Tokyo. The room ammenities are very good - from the nespresso pod machines to the Maison Margiela Replica shampoo/soaps. We felt very connected with the staff.

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Highly recommended! We stayed here for two nights. The hotel is strategically located within walking distance from the centre of Gion, Kiyomizudera temple, and a subway station on the Keihan main line. We arrived early and the hotel manager was kindly enough to offer us an early check in. We were also offered a complimentary An Dog - bread roll with red bean filling - for breakfast on the rooftop the next day. The room has a modern and minimalistic feel that we seek for a stay in Kyoto. It has a shower with a bath that is quite spacious. The hotel reception is not always attended, but this is not an issue since the staffs are very accommodating (tip: let them know your preferred check in time prior to your arrival).

It was an amazing experience for us to stay in The hotel MUSO in Kyoto. It's standing on the center of Kyoto, yet very quiet, but still take just 5-10 minuites of walk you can go everywhere, any hotspot, inside of Kyoto. the hotel's concierger are all kind and helpfull. We'll come bake to here again for sure.

Wifi radio inside our room are, unfortunate, slightly week.

room very comfortable with air purifier, fancy separated toilette with music, great large shower with bath tube, nespresso coffee machine with complementary capsules, courtesy hotdog. owner and manager very kind and helpful. excellent ( but expensive) restaurant close by with creative cuisine. close to downtown.

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The hotel was excellent and in a great location. The staff at the hotel were really helpful and friendly. There was even a bonus brunch box with an excellent coffee. The room was fantastic. A really enjoyable experience.

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This was the most pleasant hotel stay I have ever experienced! The staff was very friendly and they went over the top to be accommodating and hospitable. We really loved how quiet the hotel was and how big the bathtub was!