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الموقع

خدمة الحقائب ورائحة في الغرفه

La ubicación

Todo estuvo muy bien

الموقع والنظافة والخدمة

Sensationelle Lage & sehr nettes Personal

من الاستقبال إلى التوديع كل شيء كان استثاني جدا الريسبشن ودودين جدا وتم الدخول قبل الوقت بساعتين وفي الغرفة التي طلبتها وبكامل طلباتي وقت المغادة طلبت التمديد وتم التمديد أربع ساعات بمقابل مادي بسيط عمال الحقائب والأمن على البوابة وتعاونهم مع النزلاء احترافي جدا النظافة في الغرف على أكمل وجه الافطار متنوع جدا ويرضي جميع الأذواق والشيف كان يعمل بعض الأطباق الاضافية حسب الطلب الانترنت في جميع مرافق الفندق متوفر وبسرعة عالية الموقع في مقابل ميدان تقسيم وبجانبك كل ما تريد من بقالات وصيدليات ومطاعم و صوالين حلاقة وجميع وسائل المواصلات على بعد خطوات من بوابة الفندق

كنت أتمنى لو كانت مدة إقامتي أطول حتى أتمتع أكثر و أكثر بهذا الفندق ومرفقاته المميزة

Location

Staff

The location is good.

The staff was not cooperative; this was my second stay and probably the last. Earlier and this time also, I requested staff for the check out by 2.00 PM as my flight timing was 6.40 PM, but as usual, they refused my request.

excellent

excellent

The location was perfect. The hotel cleanliness was good. Staff was helpful.

Location is Great. Marmara Hotel taxi driver Mr ERDALL was more than helpful.

The staff at breakfast area are mainly trainee, so service not top. Reception staff not welcoming when we had check in and not flexible regarding late check out!!!

Safety, cleanliness

The lady at restaurant that sits the guests wasn’t very accomodating. She saw me waiting at the counter to check in for breakfast but she just turned around snd I knew she saw me.

Location is top - just a few steps away from the main pedestrian shopping strip, cleanliness and service - at exceptional level! We had a videoconference that we had to host via Zoom and the staff went far and beyond the extra mile to ensure the speed of the Internet is enough so we can have our videoconference uninterrupted by tech glitches. At least 3-4 people personally came to the room to ensure every modem was working! Staff was amazingly cooperative! Excellent recommendations for fun activities with the kids! We visited the dolphinarium and it was an amazing experience for the kids! Staff is super patient and helpful!

The lobby was quite shabby. It needs renovation, but I get that this might require stopping operations!

Rooms are nice,staff at the door infront of hotel and bar staff are very kind and nice.They will do anything that you ask for.

This hotel will charge you deposit TWICE without asking You anything.I came at check in and pay my whole amount,than they want deposit 100€ so I paid in cash.Than my stay is over so I came to check out and paid costs durring the stay and than they tell me they already took deposit from credit card.They took me deposit in cash and deposit from credit card WITHOUT ASKING ME.One night I need knife in my room and they charge me that knife🤦🏼‍♀️.So bad policy of hotel this category.

great location

little small room

Our stay was great. We got a free room upgrade and the hospitality team was very helpful (Murat's team).

everything

nothing

Great location on Taksim square. Reassuring security arrangement pn entering the hotel. Adequate sized room with lovely views of the Bhosphorus. Good buffet breakfast with egg & pancake/waffle stations. Reception staff accommodated our request for a late check out for €70

Nothing, all good

so clean

before two days i came to the hotel and want to book the guy in reception was so rude then we left but after two days i booked by booking when i arrived the hotel there was so kind and helpful girl in reception

location

reception staff