The View Lugano

The view is exceptional, the room layout is pleasant. Generous space

The light switching (Guest Room Management) is a nightmare. Worst of its kind. The open shower layout is nice, but if your partner wakes up at nice to wash his hands the lights goes on automatically which is very annoying

View, balcony, and restaurant - three things to die for here ;-). In the restaurant - Italian classics with a creative twist.

Everything

Nothing

Beautiful hotel. Most of the staff was realy friendly and did a perfect job. Unfortenately they forgot to clean our room. We left the hotel around 10 o clock and came back at 14 o clock. Housekeeping did not pass in our room by that time. When we asked the reception they told us the the reason was because our do not disturb card was out or because we forgot te give our keys to reception before leaving the hotel. Neither of both was the case, so there was no reason not to clean the room. A mistake can always happen but we found it profound the there was no appologie from the lady in the lobby. First day they forgot to bring us the breakfast menu.