The View of Lugano

Smaller than expected, no atmosphere as such.

everything was perfect

Very good

Sss

The View The restaurant Breakfast

Noisy hotel … the walls are made of paper Noisy airco with medium cooling Lot of robotics that show modern but hard to control or shut down We had paid in advance for 2 night but left after one night … and staff didn’t even bother to ask why … And we just don’t like the shower and toilet integrated with the room

Style, modern style of the rooms

Maybe

Everything 🌹

Nothing

nice design,clean,beautiful view

the bath is too long and the high .I am 1,8 m and I could drown tere.

I liked the location and how close you can reach Paradiso.

I didn't like the way the staff was disorganized, I have planned a birthday surprise for my wife and they only managed to put in 5 balloons and a bouquet of flowers, disregarding the dinner I have planned with them to do so which was very disappointing. On top of the lack of communication and zero attention to detail, I have received a call from the front desk receptionist Giulia talking to me aggressively and raising her voice over the phone. I'm not sure if I am the guest at the hotel or she is? furthermore, Giulia continued her lack of communication and poor guess relation skills so I ended up speaking to her supervisor. moreover, upon check out they have placed our luggages into someone else's car and luckily we spotted it and stopped the other guest. what a disaster from their team. despite the great location of thd hotel I am not going back to this hotel because it did not live up to a 5 start hotel standards.