Its location is great, it’s quiet and has a lovely traditional look. It’s comfortable and clean and the staff are so helpful. We only stay here on visits and we come around 3 times a year. We highly recommend this hotel.

Location, comfort, safety.

Very friendly and welcoming staff. All information about the hotel and services explained on arrival. Very clean and comfortable room and a short walk to lots of places of interest.

No cause for complaint about anything.

Excellant location, beautiful rooms

My friend and I booked a twin room however the two single beds were pushed together. Although each bed had separate duvets, the only blanket was laid across both beds. We were able to separate the beds slightly but was limited due to the bed side furniture. If you book a twin room, you expect two separate beds with separate bedding. If both of us had needed the blanket, we would have had to push both beds together. Luckily we are good friends otherwise it could have been very awkward.

Great location. Clean. Reasonable price for central Edinburgh.

Bed not comfortable. Coffee at breakfast lukewarm. Hôtel said it was unable to charge my iPhone.

Quite Tasteful Just lovely

Nothing

From entering to leaving this is a wonderful hotel. The reception staff were brilliant. The rooms were beautiful and the bathrooms perfect. Says 3 star it is more like a 5 star.

Extremely comfortable hotel

Nothing

Perfect little gem right in the middle of the city.

Wish the old lift was a photo op instead of a storage place!

La ubicación perfecta, el precio adecuado y la cama MUY CÓMODA. Muy calentito para los días fríos y una decoración muy chula en todo el hotel.

Nada. Me gustó todo.

Ubicacion Fantastica , a 5 minutos de la Estacion de Waverly y 15 minutos caminando de Royal Mille. El hotel acogedor prolijamente decorado, habitacion amplia , con todo lo necesario. Personal super amable , hotel con accesibilidad y ascensor. Resumo , un agradable hotel con estilo Escoces bien ubicado.

Nada que destacar.

It looks old-fashioned at first glance, but that's a good thing. Quirky building with very good quality rooms, and the location is perfect--doorway feels like a secret club entrance hidden from the busy street. Lavish pastel plaid fabrics everywhere in the room, and the bathroom tiles were cute and modern. Nice soaps and thoughtful touch of chilled milk in the fridge for coffee. Desk and wifi were good so I could do a little work before wandering the city from this well-located base. Very comfortable if you don't need or want a hyper-modern hotel, but like an attractive room. I would absolutely return.

The staff were friendly and helpful. Clean room, good shower, comfortable bed. The location was perfect. Lovely area at the reception area where you could have a drink and sit by the fire. We asked for a late checkout but they said if we didn't want to pay for that there was somewhere we could store our luggage which we made use of. Saved us £35.

There could be have been more choice for the continental breakfast but it was nice. My husband thought the full breakfast could have had more sausages and bacon than one of each. Saying that he asked for extra the next time and he got it. My French toast was lovely though.

Great staff. Excellent breakfast. Comfy room.

Elevator control panel needs refurbishment.

Hotel perfeito. Ótima localização e super confortável

Nada a reclamar

O hotel é sensacional. Tive um ótimo atendimento e privacidade do começo ao fim da minha estadia. O quarto em si é muito confortável e possui boas instalações.

Minhas únicas ressalvas são que o quarto não é bem localizado. As janelas não possuía vista agradável e a iluminação de alguns abajures era atrelada a iluminação do teto.

Location to Waverley station

Room was comfortable and the bathroom was big enough. More air flow like ac would have been nice, but we were able to open the windows a bit. The bed was quite comfortable. Front lobby was very cozy.

Our room was a bit difficult to reach but doable.

Excellent location, on a quiet street off Princes Street. Beautiful decor, comfortable room. Super delicious breakfast.

location is good, convenient and quiet

beds are small and put together, not very suitable for just friends

I like the Scottish interior very much and staff there were super nice and kind. Highly recommended.

I was in a rash so didn't have time to have a proper breakfast at the hotel which is a shame.

Close to city

Nothing

central

room too small

Great staff, good breakfast, fantastic location

awesome breakfast

room was smaller than expected, so thats why some ratings above lower

Cozy hotel, excellent location

Wish the TV in the room was bigger

Location. Staff excellent. I asked last minute for different things and they were very accommodating. Fast to answer queries. Comfy room.

A bottle of water in the room. Hand held shower more convenient

Location terrific walking distance from train station and near tourist bus stops Room layout and view! Tea/coffee set up in room quiet given central location

walk up w luggage a bit challenging