Casa Delfino Hotel & Spa

Small boutique personal friendly great customer service and a great location for Chania old town

It exceeded my expectations, the owner is really nice and she makes sure guests have a great experience

Casa Del Fino is perfectly situated in the heart of the old town; whilst also being an oasis of calm and tranquility. The service is impeccable, the parking in private lot is extremely helpful and staff are very helpful. Hotel is well maintained, clean and beautifully furnished. Breakfast in the courtyard is also perfect. Overall, the ideal place to stay in the heart of Chania.

The buggy transfer service is excellent.

The descriptions were not clear enough. The hotel’s entrance is on a narrow street; if the hotel staff hadn’t brought us, it would have been hard to find. The hotel’s location wasn’t described clearly enough. I knew our room had to be reached by stairs, but I didn’t expect it to be this much — very tiring. Most importantly, there is a problem with the room’s -bathroom- drainage. Yes, I understand the hotel is an old building, but when you flush the toilet the water doesn’t go down; this is a serious issue. Had there been more detailed descriptions, I would not have chosen this hotel.