Claridge's, Maybourne

Staff were incredibly friendly, room was beautiful and spacious, (despite some appliances not working). The Dante restaurant and fumir bar were a highlight.

Foyer restaurant & Claridges bar need modernising. Hallways and older style rooms felt a little worn. The Spa could really do with a hot tub and beds are limited (3 for the whole hotel).

The staff were amazing, everything was spotlessly clean, the bead was so comfy!!

If we was being picky the pillows

Beautiful historic hotel with superb public rooms and luxurious bedrooms. Staff were super. Friendly , attentive and extremely professional. Room service wonderful served by hotel butlers. Interior design and fittings absolutely perfect after renovation.

Unfortunately the negatives outweighed the positives for our experience, but what I did like were the comfortable beds, good-sized shower and excellent water pressure, location of the hotel, and the unlimited sandwiches/scones served at afternoon tea.

I really wanted to love Claridge’s. I had been wanting to stay here for years and finally used our babymoon as the perfect opportunity for a weekend getaway (we usually stay at the Corinthia). It’s disappointing to say how many negatives we have after spending so much on a room for a weekend. Firstly, I requested a pregnancy pillow in the room, but didn’t end up using it as it was covered in stains and had obviously never been washed. We went to Claridge’s afternoon tea and again were disappointed. The food was very tasty but we were sat near the till and spent our whole tea listening to the staff bickering over some drama between each other. Then again we had breakfast in the same restaurant and the waiter forgot multiple parts of our order and we had to keep following up for missing items. One final point (which to be fair is both a negative and positive) to comment on relates to our 2nd night in the hotel when we made a noise complaint at 10pm. We were on our babymoon so came to the hotel for a relaxing wholesome weekend. Turns out our room was above the function centre a few floors down and there was a wedding DJ playing music. The night manager was very polite and moved us to a brand new room around 10:30pm for the night to sleep in. Whilst we were appreciative of finally being able to get some rest, given we paid close to £900 a night for the room, it would have been nice to be given a voucher for breakfast the next day. After checking out we were emailed a voucher offering us a complimentary upgrade on our NEXT stay, but with this many disappointing experiences for a ~£900 a night room, we will be staying at the Corinthia instead.